Additional Problem Solving Tips

Uninstalling the software

This is only required if you are upgrading from an older HP OfficeJet or updating the software or if your installation failed.

Before updating to a newer version of HP OfficeJet software, you need to remove the previous version of HP OfficeJet software. To avoid problems with removal, follow these instructions.

To remove HP OfficeJet software:

1Insert the HP OfficeJet Series 600 CD into your CD-ROM drive, or if you have floppy disks, insert Disk #1 into your floppy drive. Choose Run from the Start menu in Windows 95, or from the File menu in Windows 3.1, then type:

d:\setup.exewhere “d:” represents the letter of your CD-ROM drive or floppy drive. Click OK.

2At the HP OfficeJet Welcome screen, click Remove the HP OfficeJet Series 600 software from your PC to begin uninstalling the software from your PC. You will be asked to confirm the process and to determine which components will be removed. If you would like to save a component, such as your Phone Book, clear the checkbox.

Clear the checkboxes for all the items you wish to retain

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