HP 7350 7350 Windows connection problems

troubleshooting 4

Your HP Photosmart printer is designed to be reliable and easy to use. This section offers tips and advice for addressing frequently asked questions. Before you begin, make sure:

•All the cable connections between your printer and computer are secure.

•You are using the most recent version of the software. Go to www.hp.com to check for software updates. See the Software Setup & Product Support booklet that came with your printer for contact information.

The information in this section pertains to both

Windows PC and Macintosh operating systems.

Windows connection problems

If you are using your HP Photosmart printer with a Windows PC, the printer requires a continuous connection to the computer. The computer uses this communication link to receive feedback from the printer.

If the connection between your Windows PC and your HP Photosmart printer is lost, a warning message appears on your computer screen.

troubleshooting

33

Contents

Page Page Page Page welcome view the HP Photosmart Printer Help Macintosh : Insert the HP Photosmart CD. In the folder, select your , then click the printer parts front back control panel memory card slots paper information load paper in the IN tray load photo paper in the photo tray print cartridge information use the print cartridge protector use reserve print mode install or replace the print cartridges Page Page Page use the control panel use the buttons use the tools menu Access tools menu options Select a choice use the indicator lights Page print camera-selectedphotos select and print photos print from a memory card supported memory cards insert a memory card insert a CompactFlash or IBM Microdrive memory card insert a MultiMediaCard or Secure Digital memory card insert a SmartMedia memory card insert a Memory Stick memory card decide which photos to print print photos from the control panel Print photos from the control panel: print from a Windows PC print from a software application Page use the Windows PC taskbar icons hp photosmart printer icon use the hp photosmart memory card icon print from a Macintosh print from a software application (OS X or OS 9.x) Page Page Page Windows connection problems Macintosh connection problems Page USB connection problems Page printer problems Page Page Page printing problems Page Page Page Page Page Page Page Page Page Page Page Page Page Page index Page Page Printed on recycled paper Printed in U.S., 8/02 www.hp.com ©2002 Hewlett-PackardCompany