Problem

Possible cause

Solution

 

 

 

Parts of the

You may have selected the

Windows PC

document are

incorrect paper orientation.

• Make sure you have selected

missing or are in the

 

the correct orientation

wrong place.

 

(Portrait or Landscape) on the

(continued on next

 

Layout tab of the printer

page)

 

Properties dialog box and in

 

 

the application’s Page Setup

 

 

dialog box.

 

 

Macintosh

 

 

• Make sure you have selected

 

 

the correct orientation (portrait

 

 

or landscape) in the Page

 

 

Setup dialog box.

 

 

 

 

You may have selected the

Windows PC

 

incorrect paper size.

• Make sure you have selected

 

 

the correct paper size on the

 

 

Layout tab of the printer

 

 

Properties dialog box and in

 

 

the application’s Page Setup

 

 

dialog box.

 

 

Macintosh

 

 

• Make sure you have selected

 

 

the correct paper size in the

 

 

Page Setup dialog box.

 

 

 

 

You may have selected

Make sure the margins are

 

incorrect margins in your

within the printable areas. See

 

application.

the specifications section of the

 

 

HP Photosmart Printer Help for

 

 

more information.

 

 

 

troubleshooting: printing problems

47