Problem

Possible cause

Solution

 

 

 

(continued from

If the printing appears faded

Windows PC

previous page)

or dull, you may be using

• Click Normal or Best, instead

Print quality is poor.

Everyday or FastDraft mode.

of Everyday or FastDraft, on

 

 

the Quality tab of the printer

 

 

Properties dialog box.

 

 

Macintosh

 

 

• Click Normal or Best, instead

 

 

of Everyday or FastDraft, on

 

 

the Paper Type/Quality panel

 

 

in the Print dialog box.

 

 

 

 

If the print is smeared, the

Windows PC

 

selected print quality may be

• Click Everyday or FastDraft,

 

using too much ink for the

instead of Best or Normal, on

 

type of paper you are using.

the Quality tab of the printer

 

 

Properties dialog box.

 

 

OR

 

 

• Reduce the amount of ink by

 

 

clicking Advanced Features

 

 

from the Features tab of the

 

 

printer Properties dialog box

 

 

and using the Ink Volume

 

 

slider.

 

 

Macintosh

 

 

• Click Everyday or FastDraft,

 

 

instead of Best or Normal, on

 

 

the Paper Type/Quality panel

 

 

in the Print dialog box.

 

 

OR

 

 

• Reduce the amount of ink. On

 

 

the Paper Type/Quality panel

 

 

in the Print dialog box, select

 

 

the Ink tab. Use the sliders to

 

 

adjust the ink density.

 

 

 

52

basics guide