Problem | Possible cause | Solution |
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Photos are not | You may not have loaded | Load the photo paper with the |
printing correctly. | the photo paper correctly. | side to be printed facing down. If |
(continued on next |
| you are using tabbed paper, |
page) |
| load the paper so the tab feeds |
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| in last. |
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| The photo paper may not | Check for a paper jam, then try |
| have fed into the printer | the following: |
| correctly. | • Insert the photo paper as far |
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| as it will go into the photo |
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| tray. |
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| • Load one sheet of photo |
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| paper at a time. |
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(continued from | You may not have selected | Windows PC |
previous page) | the appropriate paper type | 1 Select the appropriate HP |
Photos are not | or paper size. | photo paper as the paper |
printing correctly. |
| type on the Quality tab of the |
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| printer Properties dialog box. |
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| 2 Select the size of the photo |
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| paper as the Paper Size. |
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| Macintosh |
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| 1 In the Page Setup dialog box, |
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| select the size of the photo. |
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| 2 On the Paper Type/Quality |
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| panel of the Print dialog box, |
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| select Photo Paper as the |
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| paper type, then select the |
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| specific photo paper. |
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| 3 Click OK to print your |
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| document. |
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troubleshooting: printing problems | 53 |