Problem | Possible cause | Solution |
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Printing is very | You may be printing in | Replace the missing print |
slow. | Reserve Mode. The printer | cartridge with a new one. |
(continued from | enters Reserve Mode when |
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previous page) | one of the print cartridges is |
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| missing. |
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The printer will not | The printer may have drawn | Unplug the printer’s power cord |
turn on. | too much power. | and wait approximately 10 |
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| seconds. Reconnect the power |
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| cord and press the POWER |
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| button to turn on the printer. |
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| The printer is plugged into a | Turn on the power strip. |
| power strip and the power |
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| strip is turned off. |
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The Print light is | The printer may be | Be patient. The printer needs |
blinking green. | processing information. | some time to finish processing |
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| the information. |
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The Print light is | The printer needs attention. | Try the following: |
blinking amber. |
| 1 Check the printer LCD, |
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| computer monitor, and the |
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| camera LCD for instructions. |
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| 2 If this does not work, turn the |
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| printer off. Unplug the |
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| printer’s power cord, wait one |
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| minute, then plug it in again. |
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| Turn the printer on. |
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The Print light is | A fatal error has occurred. | Try the following: |
blinking red. |
| 1 Turn the printer off. Unplug the |
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| printer’s power cord, wait one |
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| minute, then plug it in again. |
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| Turn the printer on. |
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| 2 If this does not work, check |
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| www.hp.com or contact HP |
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| Support and Services. See the |
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| Software Setup & Product |
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| Support booklet that came |
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| with your printer for contact |
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| information. |
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troubleshooting: printer problems | 41 |