Problem

Possible cause

Solution

 

 

 

Printing is very

You may be printing in

Replace the missing print

slow.

Reserve Mode. The printer

cartridge with a new one.

(continued from

enters Reserve Mode when

 

previous page)

one of the print cartridges is

 

 

missing.

 

 

 

 

The printer will not

The printer may have drawn

Unplug the printer’s power cord

turn on.

too much power.

and wait approximately 10

 

 

seconds. Reconnect the power

 

 

cord and press the POWER

 

 

button to turn on the printer.

 

 

 

 

The printer is plugged into a

Turn on the power strip.

 

power strip and the power

 

 

strip is turned off.

 

 

 

 

The Print light is

The printer may be

Be patient. The printer needs

blinking green.

processing information.

some time to finish processing

 

 

the information.

 

 

 

The Print light is

The printer needs attention.

Try the following:

blinking amber.

 

1 Check the printer LCD,

 

 

computer monitor, and the

 

 

camera LCD for instructions.

 

 

2 If this does not work, turn the

 

 

printer off. Unplug the

 

 

printer’s power cord, wait one

 

 

minute, then plug it in again.

 

 

Turn the printer on.

 

 

 

The Print light is

A fatal error has occurred.

Try the following:

blinking red.

 

1 Turn the printer off. Unplug the

 

 

printer’s power cord, wait one

 

 

minute, then plug it in again.

 

 

Turn the printer on.

 

 

2 If this does not work, check

 

 

www.hp.com or contact HP

 

 

Support and Services. See the

 

 

Software Setup & Product

 

 

Support booklet that came

 

 

with your printer for contact

 

 

information.

 

 

 

troubleshooting: printer problems

41