Problem | Possible cause | Solution | |
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Paper does not feed | There may be too much | Remove some paper from the IN | |
into the printer | paper loaded in the IN tray. | tray and try printing again. | |
correctly. |
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The paper guides may not | Make sure that the paper width | ||
OR | |||
be adjusted correctly. | guide and the paper length | ||
Paper does not | |||
| guide fit close to the edges of the | ||
come out of the |
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| paper without bending the | ||
printer correctly. |
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| paper. | ||
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| The paper may be too thin | See the specifications section of | |
| or too thick. | the HP Photosmart Printer Help | |
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| for supported paper weights. | |
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| The paper may be wrinkled | Try using different paper. | |
| or bent. |
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No page came out | The printer needs attention. | Read the LCD for instructions. | |
of the printer. |
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Power may be off or there | Try the following: | ||
(continued on next | |||
may be a loose connection. | • Make sure the power is on. | ||
page) | |||
| • Make sure the power cord is | ||
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| securely connected. | |
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| You may not have any | Check that paper is loaded | |
| paper in the paper tray. | correctly in the paper tray. See | |
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| paper loading instructions. | |
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| The printer’s top cover may | Close the printer’s top cover. | |
| be open. |
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troubleshooting: printing problems | 43 |