Problem

Possible cause

Solution

 

 

 

(continued from

You may have accidentally

Windows PC

previous page)

left Poster Printing

• Deselect Poster Printing on the

Parts of the

(Windows) or Tiling

Features tab of the printer

document are

(Macintosh) on.

Properties dialog box.

missing or are in the

 

Macintosh

wrong place.

 

• On the Layout panel in the

 

 

 

 

Print dialog box, set the Pages

 

 

Per Sheet to 1.

 

 

 

 

You may have incorrectly

Make sure the text and graphics

 

scaled text or graphics, or

are scaled correctly and that the

 

there may be file format

file formats are compatible

 

problems within the

within your document.

 

document.

 

 

 

 

The document

Paper may not be loaded

Try the following:

printed at an angle

correctly.

• Make sure the paper is

or is off-center.

 

correctly oriented in the IN

 

 

tray.

 

 

• Make sure the paper width

 

 

guide and the paper length

 

 

guide fit close to the edges of

 

 

the paper.

 

 

See paper information on

 

 

page 7 for paper loading

 

 

instructions.

 

 

 

Print quality is poor.

You may be printing in

Replace the missing print

(continued on next

Reserve Mode. The printer

cartridge with a new one.

page)

enters Reserve Mode when

 

 

one of the print cartridges is

 

 

missing.

 

 

 

 

48

basics guide