Problem

Possible cause

Solution

 

 

 

(continued from

A problem may exist with

Try the following:

previous page)

the print cartridges.

• Check the printer LCD, the

No page came out

 

computer monitor and the

of the printer.

 

camera LCD for any error

 

 

messages.

 

 

• Print a diagnostic page and

 

 

replace the print cartridges if

 

 

necessary.

 

 

 

 

The printer may still be

See printer problems on

 

processing information.

page 38 for more information.

 

 

 

Macintosh OS 9.x

Not enough memory is

Allocate more memory to the

only

allocated in the System’s

application in the Get Info dialog

No page came out

PrintMonitor application.

box.

of the printer.

 

 

 

 

 

A blank page came

You may be out of ink.

Print a diagnostic page and

out of the printer.

 

replace the print cartridges if

 

 

necessary.

 

 

 

 

You may have previously

If you cancel a print job before

 

begun a print job and then

the file has started printing, the

 

cancelled it.

printer may have already loaded

 

 

paper in preparation for

 

 

printing. When you start the next

 

 

print job, the printer ejects the

 

 

blank page before continuing

 

 

with the current job.

 

 

 

 

You may be trying to print a

Try the following:

 

fax.

1 Save the fax in a graphic

 

 

format, such as TIFF.

 

 

2 Place it in a word processing

 

 

document and print it from

 

 

there.

 

 

 

 

You are printing in Reserve

Replace the missing print

 

Mode with the black print

cartridge with a new one.

 

cartridge installed AND

OR

 

borderless printing is ON.

Turn off borderless printing.

 

 

 

 

See use reserve print mode on

 

 

page 11 for more information.

 

 

 

troubleshooting: printing problems

45