Problem

Possible cause

Solution

 

 

 

(continued from

You may need to clean the

On the control panel, use the

previous page)

print cartridges.

TOOLS menu to clean the print

Print quality is poor.

 

cartridges. See the care and

 

 

maintenance section of the HP

 

 

Photosmart Printer Help for more

 

 

information.

 

 

OR

 

 

Windows PC

 

 

• From the Device Services tab

 

 

of the HP Photosmart Toolbox,

 

 

click Clean the Print

 

 

Cartridges.

 

 

Macintosh

 

 

• From the Clean panel in the

 

 

HP Inkjet Utility, click Clean.

 

 

See the care and maintenance

 

 

section of the HP Photosmart

 

 

Printer Help for more

 

 

information.

 

 

 

50

basics guide