Problem | Possible cause | Solution | |
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The paper type is | The paper may be marked, | If the paper is damaged, dark in | |
set as Automatic, | scratched, or wrinkled. | color, or contains metallic fibers, | |
but the printer does | OR | the sensor may not detect paper | |
not use the best | The paper may be dark in | type and size accurately. Make | |
print mode for the | sure the paper is clear and free | ||
color or contain metallic | |||
paper. | of scratches or wrinkles and that | ||
fibers. | |||
| is light colored and does not | ||
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| contain metallic fibers. | |
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| Windows PC | |
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| • Select the appropriate paper | |
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| type on the Quality tab of the | |
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| printer Properties dialog box. | |
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| Macintosh | |
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| • Select the appropriate paper | |
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| type on the Paper Type/ | |
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| Quality panel of the Print | |
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| dialog box. | |
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| The paper may be | Set the paper type manually | |
| letterhead or stationery with | instead of selecting Automatic. | |
| a preprinted pattern at the |
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| top edge. |
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| See the HP Photosmart Printer Help for more information on: | ||
| • printing a diagnostic page | ||
| • LCD error messages |
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56 | basics guide |