Possible causes of a lost connection are:
•The computer might not be connected to the printer, or the printer might be off or not connected to a power source.
•Using a USB hub or docking station that has multiple devices connected to it can temporarily break the connection to the printer while another device is being accessed. Wait until the other device is no longer being accessed, or connect the printer directly to the computer.
Whenever a connection is broken, the Windows taskbar will display the broken connection
memory card icon 
.
To reconnect, try the following:
•Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer. Make sure that the printer’s power cord is securely attached and that the printer is connected to a power source and is turned on.
•If the connection is still broken,
If an HP Photosmart dialog box appears, click Retry to try to
Macintosh connection problems
If you are using your HP Photosmart printer with a Macintosh computer, the printer requires a continuous connection to the computer. The computer uses this communication link to receive feedback from the printer.
34 | basics guide |