Problem | Possible cause | Solution | |
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(continued from | If black prints still show | Windows PC | |
previous page) | white streaks after cleaning | 1 | Click Best instead of Everyday |
Print quality is poor. | the print cartridges, and you |
| or FastDraft, on the Quality |
| have determined that the |
| tab of the printer Properties |
| print cartridges are not low |
| dialog box. See the HP |
| on ink, you may have |
| Photosmart Printer Help for |
| dropped one of the print |
| more information. |
| cartridges. | 2 | Print using the higher quality |
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| for one day. |
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| 3 | After one day, switch back to |
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| the desired print quality. |
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| Macintosh | |
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| 1 | Click Best instead of Everyday |
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| or FastDraft, on the Paper |
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| Type/Quality panel in the |
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| Print dialog box. See the HP |
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| Photosmart Printer Help for |
|
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| more information. |
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| 2 | Print using the higher quality |
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| for one day. |
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| 3 | After one day, switch back to |
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| the desired print quality. |
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| |
| Your print cartridges may be | Windows PC | |
| out of alignment. | • If the color and black ink are | |
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| not lining up on the printed |
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| page, go to the Device |
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| Services tab of the HP |
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| Photosmart Toolbox and click |
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| Calibrate the Printer. |
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| Macintosh | |
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| • If the color and black ink are | |
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| not lining up on the printed |
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| page, go to the Calibrate |
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| Panel in the HP Inkjet Utility |
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| and click Align. |
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troubleshooting: printing problems | 51 |