I want to attach the printer to my computer to transfer photos only, but the software installation program keeps appearing

Solution: To transfer photos from the printer to your computer without installing software, disable Software Install Mode on the printer and then connect the printer to your computer with a USB cable.

To disable Software Install Mode

1.Touch the Setup icon to display the Setup menu. For more information, see Setup Menu.

2.Touch Preferences.

3.Touch Software Install Mode.

4.Make sure Off is checked.

5.Turn the printer off, wait 10 seconds, and then turn the printer back on.

6.Check to see if the printer appears in Printers and Faxes.

Troubleshooting

Printing and hardware issues

This section contains the following topics:

The printer is plugged in, but it will not turn on.

The printout did not appear

The computer and printer lost communication

The printer would not print when it was connected to the computer with a USB cable through another USB device

An Unknown device message appeared (Windows only)

The document or photo did not print using the selected default print settings

The printer did not print borderless photos

Could not save photos from the computer to the memory card

A blank page came out of the printer

Parts of the printed document are missing or are in the wrong place

Print quality is poor

The printer is plugged in, but it will not turn on.

Try the following solutions to resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

Solution 1: Check the power cord

Solution 2: Press the On button once (and not quickly)

Solution 3: Unplug product and contact support online

Printing and hardware issues

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HP A646 Inkjet CC001A#B1H manual Printing and hardware issues, Printer is plugged in, but it will not turn on