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HP
A646 Inkjet CC001A#B1H
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A646 Inkjet CC001A#B1H
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Troubleshooting
Specifications
Install
Material safety data sheets
Bluetooth
LED indicator statement
Warranty
Maintenance
Printing and hardware issues
Setup Menu
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Chapter 1
HP Photosmart A640 series User
Guide
6
HP Photosmart A640 series
User Guide
Page 7
Page 9
Page 8
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Page 7
Page 9
Contents
User Guide
Page
Contents
Maintenance
Print from a computer
Troubleshooting
HP support and warranty
Specifications
Regulatory and environmental information
Contents
HP Photosmart A640 series User Guide
Chapter
Find more information
Get started
How do I?
Photosmart at a glance
Front and rear views
Control panel buttons and indicator lights
HP TouchSmart screen
Use the touch screen
Use the stylus
Stylus storage areas
Photosmart Menu
Touch screen frame
Touch screen frame
Thumbnail view and 1-up view
To view photos in thumbnail view
Touch View and Print on the Photosmart menu
To view photos in 1-up view
Setup Menu
Photo icons
Photo icons
Related topics
How to use the Setup Menu
To use the setup menu
Setup menu options
Tools Print Test
Print Sample
Printer Status
Preferences
Bluetooth
Help
Get started
Paper basics
Choose the best paper for the job
Load your paper
Paper loading tips
To load paper
To change the paper type
Load your paper
Paper basics
Print from a Bluetooth device
What you need for a Bluetooth connection
Touch Bluetooth Touch Device Address
To find out the device address of the product
Print photos from a Bluetooth device
To connect to and print from other Bluetooth devices
To print from a Bluetooth device
Touch Bluetooth
Print without a computer
Print from a memory card
Supported memory cards
Insert a memory card
To select photos, add copies, and print multiple photos
Print photos from a memory card or USB device
One touch photo prints
To deselect all photos
To print all photos
To deselect photos To deselect one photo
To remove a specific photo from the print queue
To print a photo index
To print camera-selected photos
Remove a memory card
Save photos from a memory card to another device
Print from a PictBridge-certified camera or device
Get creative
To use the Frames creative option
Add frames
Add captions
To use the Caption creative option
Draw on photos
To use the Draw creative option
To use the Clip Art creative option
Add clip art
Use Design Gallery
Specialty printing projects
To use the Design Gallery creative option
Create albums
To use the Albums creative option
Print without a computer
Create Greeting Cards
To use the Greeting Card creative option
Panoramic photos
Passport photos To use Passport Photos mode
To use Panoramic Photos mode
To use Photo Stickers mode
Photo stickers
Create Photo Layouts
To use the Photo Layouts creative option
Video Frame prints
To print a frame from a video clip
Enhance or edit your photos
Use Photo Fix
Crop a photo
To turn off Photo Fix
Adjust photo brightness
Remove red-eye from your photos
Use Pet Eye Fix
Touch up a photo
Create and view slide shows
To view photos in a slideshow
Touch Slideshow on the Photosmart menu
To print from a slideshow
Print without a computer
Transfer photos to a computer
Print from a computer
Printer software
To save photos from a memory card to a connected computer
To delete photos or files from a memory card
If a memory card is already inserted, do the following
To change the HP Real Life technologies settings
Enhance your photos
Change the print settings for the print job
Print quality settings
Change the print quality
To select a print quality and speed
Change the paper type
Change the paper size
To select a specific paper type
To select a paper size
Print photos
Print borderless photos
Guidelines
To print a borderless photo
Print photos with a border
To print a photo with borders
Print panoramic photos
To print panoramic photos
Print on index cards and other small media
To print on index cards or other small media
Print from a computer
Maintenance
Clean the print cartridge automatically
To clean the print cartridge from the printer
Align the print cartridge
To access the printer status screen
View estimated ink levels
Insert or replace the print cartridge
View printer status
To insert or replace a print cartridge
Get print cartridge ordering information
Print a test
Print a sample
Store the printer and print cartridge
Store the printer
Remove ink from your skin and clothing
Remedy
Troubleshooting
Software installation issues
Installation failed
Solution 1 Turn off virus software
Solution 2 Accept the license agreement during installation
Solution 3 Retry the installation
Try the following solution for this problem
To enable Software Install Mode
Installation did not start automatically
Printer does not appear in Printers and Faxes Windows only
Solution 4 Make a drive letter available
Solution 2 Make sure Software Install Mode is enabled
Solution 3 Turn the printer off and then back on
Printing and hardware issues
Printer is plugged in, but it will not turn on
Solution 3 Unplug product and contact support online
Solution 1 Check the power cord
Solution 2 Press the On button once and not quickly
Solution 1 Make sure the USB cable is securely attached
Solution 2 Make sure that the printer is turned on
Printout did not appear
Computer and printer lost communication
Try the following solution for this problem Solution
An Unknown device message appeared Windows only
Windows users
Touch Preferences Touch Borderless
Printer did not print borderless photos
Could not save photos from the computer to the memory card
Solution 1 Reduce image size
Solution 2 Use correct paper
Blank page came out of the printer
Print quality is poor
Bluetooth printing problems
My Bluetooth device cannot find the printer
Solution 3 Print on correct side of paper
Solution 4 Clean print cartridge
Solution 2 Check Bluetooth Visibility setting
Solution 3 Check Bluetooth Security level setting
Touch Bluetooth Touch Security level
Cause Bluetooth Security level may be set to High
Photo printed with borders
No page came out of the printer
Print quality is poor
Click Order Supplies Online Windows or Supplies Mac OS
Shop for ink supplies
To order cartridges from a connected computer
Shop for ink supplies
HP support and warranty
Check the HP support Web site first
HP support by phone
Phone support period
After the phone support period
Additional warranty options
Placing a call
System requirements
Specifications
Printer specifications
Paper Tray Print Cartridge
Regulatory model identification number
Regulatory and environmental information
Regulatory notices
FCC statement
Vcci Class B compliance statement for users in Japan
Eco-Tips
LED indicator statement
Environmental product stewardship program
Material safety data sheets
Power consumption
Paper use
Plastics
Regulatory and environmental Information
Chemical Substances
Italiano
EU Declaration of Conformity
EMC
Chapter April
Software installation
To install the software
Appendix a
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