I
Troubleshooting
This section provides information on solutions to problems that may occur during the configuration and operation of a Proliant BL e-Class C-GbE Interconnect Switch. The following table lists steps you should take before calling your service representative.
Following are four tables with basic troubleshooting information:
•Setting Up and Accessing—Table I-1 contains general troubleshooting information about setting up and accessing the interconnect switch. Topics covered include LEDs, cables, failure of the interconnect switch to get IP settings, failure to connect to the interconnect switch remotely, and what to do if you forget your administrator user name and password.
•Configuring—Table I-2 contains general troubleshooting information about configuring the interconnect switch. Topics covered include configuring VLANs and XConnect ports.
•Using the TFTP Server—Table I-3 contains general troubleshooting information about using a TFTP server to backup interconnect switch configuration or to configure multiple interconnect switches.
•Upgrading Firmware using the Serial Port—TableI-4 contains general troubleshooting information about upgrading system firmware using the serial console port.
For additional troubleshooting information, refer to
•Appendix D, Spanning Tree Protocol
•Appendix F, Upgrading Firmware by Means of the Serial Port
•Appendix G, Port Trunking and Load Balancing in Blade Switches
•Appendix H, XML Configuration
•The following website:
www.compaq.com/support/
HP ProLiant BL e-Class C-GbE Interconnect Switch User Guide | I-1 |