Troubleshooting
Table
Problem | Possible Cause | Possible Solution |
While using TFTP to download or upload a configuration file, the interconnect switch fails to connect to the TFTP server, or after connection the download or upload fails.
The TFTP server is not available to connect or there is a connectivity failure between the interconnect switch and the TFTP server.
•Make sure that TFTP server exists on the same network and VLAN as that of the switch.
•Make sure that you can ping TFTP server from the switch and vice versa.
•Make sure the IP address of the TFTP server is correct.
The configuration file is not found on the TFTP server. The file name could be wrong and is mismatching.
•Make sure that a valid configuration file exists on the TFTP server to download to the interconnect switch.
•On the interconnect switch, check the file name you configured to download or upload.
The TFTP server was started with a configured directory.
The interconnect switch must be configured using the full path name, if it is not in the directory specified in the TFTP server.
While using TFTP to save the history log, the interconnect switch fails to connect to the TFTP server or after connection the download fails
The TFTP server is not available to connect or there is connectivity failure between the interconnect switch and the TFTP server.
•Make sure the IP address of the TFTP server is correct.
•Make sure that the TFTP server and the interconnect switch are on the same network or VLAN.
•Make sure that you can ping the TFTP server from the interconnect switch and vice versa.
The TFTP server was started with a The interconnect switch must be configured
configured directory.using the full path name, if it is not in the directory specified in the TFTP server.
HP ProLiant BL |