Troubleshooting

Table I-3: Troubleshooting: Using a TFTP Server

Problem

Possible Cause

Possible Solution

While using TFTP to download firmware, the interconnect switch fails to connect to the TFTP server or after connection the download fails.

The TFTP server is not available to connect or there is connectivity failure between the switch and TFTP server.

•Make sure the IP address of the TFTP server is correct.

•Make sure that the TFTP server exists on the same network and VLAN as the interconnect switch.

•Make sure that you can ping the TFTP server from the interconnect switch and vice versa.

The firmware file is not found on the TFTP server. The file name could be wrong and is mismatching.

•Make sure that a valid firmware file exists on the TFTP server to download to the interconnect switch.

•On the interconnect switch, check the file name you configured to download.

The TFTP server was started with a configured directory.

The interconnect switch must be configured using the full path name, if it is not in the directory specified in the TFTP server.

continued

HP ProLiant BL e-Class C-GbE Interconnect Switch User Guide

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