The software is functioning abnormally. ............................................................................
168
The computer is turned on, but is not responding. ............................................................
169
The computer is extremely warm. .....................................................................................
An external device is not working. .....................................................................................
The computer cannot connect to a wireless local area network (WLAN). ........................
170
Customer Care ...................................................................................................................................
171
Preparing to contact Customer Care .................................................................................
Contacting Customer Care by e-mail or telephone ...........................................................
Taking the computer to a service partner ..........................................................................
16 Electrostatic discharge
Preventing electrostatic discharge .....................................................................................................
173
Handling drives ..................................................................................................................
Handling internal components ...........................................................................................
Grounding methods ............................................................................................................................
174
Index....................................................................................................................................................................
175
ENWW
ix