Control panel message | Description | Recommended action |
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Fax recv. error | An error occurred while trying to receive a | Ask the sender to resend the fax. | |
| fax. | Try faxing back to the sender or another fax | |
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| machine. |
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| Check for a dial tone on the phone line by | |
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| pressing the Send Fax | button. |
Check that the telephone cord is securely connected by unplugging and replugging the cord.
Make sure that you are using the telephone cord that came with the product.
Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.
Decrease the fax speed. Ask the sender to resend the fax.
Turn off
Connect the product to a different phone line.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
ENWW | Solve fax problems 139 |