HP M1214nfh Scan-quality problems, Prevent scan-quality problems, Solve scan-quality problems

Problem Cause Solution

Copies are too light or dark.

The printer driver or product software settings may be incorrect.

Verify that the quality settings are correct.

See the product software Help for more information about changing the settings.

Text is unclear.	The printer driver or product software
	settings may be incorrect.

Verify that the quality settings are correct.

Verify that the EconoMode setting is off.

See the product software Help for more information about changing the settings.

Scan-quality problems

Prevent scan-quality problems

The following are a few simple steps you can take to improve copy and scan quality.

●Use high-quality originals.

●Load the paper correctly. If the paper is loaded incorrectly, it might skew, which causes unclear images.

●Adjust the software settings according to how you plan to use the scanned page.

●If your product frequently feeds more than one page at a time, the separation pad might need to be cleaned or replaced.

●Use or make a carrier sheet to protect your originals.

Solve scan-quality problems

Problem Cause Solution

Blank pages	The original might have been loaded upside
	down.

In the document feeder, put the top end of the stack of originals into the document feeder, with the media stack face-down and the first page to be scanned on the bottom of the stack.

Too light or dark	The resolution and color levels may be set	Verify that you have the correct resolution
	incorrectly.	and color settings.
Unwanted lines	The document-feeder glass might be dirty.	Clean the scanner strip.
Black dots or streaks	The power to the product might have	Reprint the job.
	fluctuated.
Unclear text	The resolution levels might be set	Verify that the resolution settings are correct.
	incorrectly.

ENWW Solve image-quality problems 221