HP M1216nfh, M1214nfh, M1213nf manual Control panel shows a low-memory error Cause Solution

Sent faxes are not arriving at the receiving fax machine.

Cause	Solution
The originals might be incorrectly loaded.	Verify that the original documents are correctly loaded into the
	document feeder.
A fax might be in memory because it is waiting to redial a	If a fax job is in memory for any of these reasons, an entry for
busy number, other jobs that are ahead of it are waiting to be	the job appears in the fax log. Print the fax activity log and
sent, or the fax is set up for a delayed send.	check the Status column for jobs that show a Pending
	designation.

The control panel shows a low-memory error.

Cause Solution

The fax might be too large, or the resolution might be too high.

Try one of the following:

●Divide a large fax into smaller sections, and then fax them individually.

●Clear stored faxes to make more memory available for outgoing faxes.

●Configure the outgoing fax as a delayed fax, and then verify that it will send completely.

●Make sure that the product is using the lowest resolution setting (Standard).

Faxes are transmitting very slowly.

Cause	Solution
The fax might be very complex, such as one with many	Complex faxes take longer to be sent or received. Breaking
graphics.	longer faxes into multiple jobs and decreasing the resolution
	can increase the transmission speed.
The receiving fax machine might have a slow modem speed.	The product sends the fax only at the fastest modem speed
	that the receiving fax machine can accept.
The resolution at which the fax was sent might be very high.	To send the fax, lower the resolution and resend the fax.
The telephone line might be experiencing line noise.	Hang up and resend the fax. Have the telephone company
	check the telephone line.
	If the fax is being sent via a digital phone line, contact the
	service provider.
The fax is being sent via an international call.	Allow more time to transmit fax jobs internationally.
The original document has a colored background.	Reprint the original document with a white background, and
	then resend the fax.

148 Chapter 10 Fax (M1210 Series only) ENWW