The product is not answering incoming fax calls.
Cause | Solution |
A
Do one of the following:
●Disable the messaging service.
●Get a telephone line that is dedicated to fax calls.
| ● Set the product answer mode to Manual. In manual |
| mode, you must start the |
| ● Leave the product set to automatic mode and lower the |
| |
| than the |
| product will answer all incoming calls. |
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The product might be out of paper and the memory is full. | Refill the media input tray. Press the OK button. The product |
| prints all of the faxes it has saved in memory and then |
| resumes answering fax calls. |
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Faxes are not printing. |
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Cause | Solution |
The media input tray is empty.
Load media. Any faxes that are received while the input tray is empty are stored in memory and will print after the tray has been refilled.
The | Check to determine whether the computer is receiving faxes. |
being received by the computer. |
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The product has encountered an error. | Check the control panel for an error message. |
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Faxes are printing on two pages instead of one. |
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Cause | Solution |
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The autoreduction setting might not be set correctly. | Turn on the autoreduction setting. |
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The incoming faxes might have been sent on larger media. | Adjust the autoreduction setting to allow larger pages to be |
| printed on one page. |
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Received faxes are too light, are blank, or have poor print quality.
Cause | Solution |
The product ran out of toner while printing a fax.
The product stores the most recently printed faxes. (The amount of memory that is available determines the actual number of faxes stored for reprinting.) As soon as possible, replace the print cartridge, and then reprint the fax.
The fax that was sent was too light.
Contact the sender and have the sender resend the fax after altering the contrast settings.
150 Chapter 10 Fax (M1210 Series only) | ENWW |