HP M1213nf, M1214nfh, M1216nfh manual 231

Problem	Cause	Solution
Vertical streaks or bands appear	The print cartridge might be defective.	Replace the print cartridge.
on the page.

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

The amount of background toner shading becomes unacceptable.

The paper might not meet HP specifications.	Use a different paper with a lighter basis
	weight.
The print-density setting is too high.	Decrease the print-density setting. This
	decreases the amount of background
	shading.

	Very dry (low humidity) conditions can	Check the product environment.
	increase the amount of background shading.
	The print cartridge might be defective or	Replace the print cartridge.
	low.
Toner smears appear on the	The paper might not meet HP specifications.	Use paper that meets HP specifications.
media.
	If toner smears appear on the leading edge	Clean the media guides and the paper
	of the paper, the media guides are dirty, or	path.
	debris has accumulated in the print path.
	The print cartridge might be defective.	Replace the print cartridge.
	The fuser temperature might be too low.	In the printer driver, make sure the
		appropriate paper type is selected.

The toner smears easily when touched.

The product is not set to print on the type of	In the printer driver, select the Paper/
paper on which you want to print.	Quality tab and set Paper Type to
	match the type of paper on which you are
	printing. Print speed might be slower if you
	are using heavy paper.
The paper might not meet HP specifications.	Use paper that meets HP specifications.
The paper path might need cleaning.	Clean the paper path.
The power source might be defective.	Plug the product directly into an AC outlet
	instead of into a power strip.
The fuser temperature might be too low.	In the printer driver, make sure the
	appropriate paper type is selected.

ENWW Solve image-quality problems 217