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Chapter 5

Printed pages are dropping off of the output tray

Solution: Always extend the output tray extension and flip up the paper catch when you print.

The printout is rippled or curled

Solution

Check that the media type setting in the printer software matches the type of media loaded in the tray.

Try a different print quality setting such as Normal or Best.

The document printed at an angle or is off-center

Solution: The paper might not be loaded correctly. Reload the paper, making sure it is correctly oriented in the tray and that the paper-width and paper-length guides fit close to the edges of the paper. For more information on loading paper, see Choose the right paper or other media or view the How do I? animations available from the HP Solution Center.

Colors are not printing satisfactorily

Solution

The color management settings of the printer might not be set properly. For more information, see Color management.

Check that the media type setting in the printer software matches the type of media loaded in the tray.

Check if one or more of the ink cartridges are low on ink. For more information, see Check the ink levels.

The printer color may need to be calibrated. For more information, see Align and calibrate the printer.

Some of the ink nozzles on the printheads are clogged. Clean the printheads. See Clean the printheads automatically.

A blank page came out of the printer

Solution

NOTE: Check to make sure that the document you are printing does not have blank pages.

You might have begun printing and then cancelled the process. If you cancelled the process before printing started, the printer might have already loaded paper in preparation for printing. The next time you print, the printer ejects the blank page before starting the new printing project.

The printer picked two or more pages at once. Fan the paper stack before loading in main tray to separate the individual pages or reduce the number of sheets loaded.

The printer ejects the paper when preparing to print

Solution: Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.

Print quality is poor

Solution

Use photo paper designed for the printer. For best results, use HP Advanced Photo paper.

You might be printing on the wrong side of the paper. Make sure the paper is loaded in the main tray with the side to be printed facing down or in the specialty media tray with the side to be printed facing up.

32 Troubleshooting and support

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HP Pro B8800 manual Printed pages are dropping off of the output tray, Printout is rippled or curled, Print quality is poor

Pro B8800 specifications

The HP Pro B8800 series represents a significant advancement in printing technology, designed to meet the demands of businesses that require high-quality output and efficiency. This series focuses on delivering exceptional print quality, speed, and reliability, making it an ideal choice for professional environments.

One of the key features of the HP Pro B8800 is its impressive print resolution. With a maximum resolution of up to 1200 x 1200 dpi, this printer produces sharp and vibrant images, making it perfect for printing marketing materials, reports, and other professional documents that require a premium finish. The color accuracy is noteworthy, ensuring that images and graphics are rendered with precision and clarity.

Another significant characteristic of the B8800 series is its speed. These printers are designed to handle high-volume printing tasks without compromising on quality. With print speeds of up to 70 pages per minute for monochrome documents, and a commendable speed for color prints, users can expect fast turnaround times, enhancing productivity in busy work environments.

The HP Pro B8800 series also incorporates advanced technologies to streamline operations. This includes HP's JetIntelligence technology, which optimizes print performance and quality. JetIntelligence cartridges not only boost page yield, allowing for more efficient use of supplies, but they also feature a compact design that helps reduce energy consumption. As a result, businesses can expect lower operating costs while maintaining high-quality output.

Connectivity options are abundant in the B8800 series, with support for various wireless and wired printing capabilities. Users can print from their mobile devices via Wi-Fi Direct or NFC touch-to-print technology, making it easy to produce documents on the go. Furthermore, the printers are equipped with robust security features to protect sensitive data, ensuring compliance with industry standards.

In terms of user experience, HP has equipped the Pro B8800 series with an intuitive touchscreen interface, enabling easy navigation through the printer's features and settings. The ability to customize workflows enhances functionality, catering to diverse business needs.

In conclusion, the HP Pro B8800 series stands out as a powerful, reliable, and efficient printing solution for professional users. With its high-quality output, impressive speed, advanced technologies, and intuitive user interface, it is well-suited for any business looking to enhance its printing capabilities while controlling costs.