AError states and indicator light behavior

The lights on the printer flash to inform you about the printer status and various error conditions. Refer to this table to determine what the flashing lights mean or to solve your error condition based on which lights are on or flashing. For detailed information on troubleshooting, see the onscreen Help or the animated Quick Start Tutorial.

1

Resume light

 

 

2

Toolbox light

 

 

3

On light

 

 

4

Ink cartridge lights

 

 

5

Printhead light

 

 

NOTE: If all indicator lights are off, then the printer is off. Press the On button to turn on the printer.

Light

Status

Meaning

 

 

 

On light

On

The printer is on and ready to print.

 

 

 

 

Flashing quickly

The specialty media tray or one or more printer doors are open.

 

 

Solution: Close the tray and the printer doors before printing.

 

 

 

 

Flashing slowly

The printer is busy printing, processing information, or powering on or

 

 

off.

 

 

 

Resume light

Flashing quickly

• Paper is not loaded in the main tray or the specialty media tray.

 

 

Solution: Load paper in the tray from which the print job was

 

 

initiated.

 

 

• The printer cannot feed paper from the paper tray specified for the

 

 

current print job.

 

 

Solution: Make sure the Paper Source setting in the printer driver

 

 

is set correctly. If you are printing from the main tray, the specialty

 

 

media tray must be raised.

 

 

• The printer might have a paper jam.

 

 

Solution: Clear the paper jam. For information see Error

 

 

message: There is a paper jam. Clear jam then press the Resume

 

 

button on the printer.

 

 

• There is a paper-size mismatch.

 

 

Solution: Make sure the paper-size setting in the driver matches

 

 

the media size loaded in the tray.

 

 

 

Ink cartridge lights

On

The corresponding ink cartridges may be low on ink.

 

 

Solution: You may need to replace the indicated ink cartridges soon.

 

 

For more information, see Error message: Replace cartridges soon.

 

 

 

 

Flashing

The corresponding ink cartridges may be depleted of ink, damaged,

 

 

missing, or incompatible.

English

Error states and indicator light behavior

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