3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide
Problem:
RMExch cannot connect to the specified server.
Suggestion:
Make sure the Recovery Manager for Exchange Agent service is started and that the port settings on all Recovery Manager installed systems are the same. If you changed the port setting, you need to restart the Recovery Manager for Exchange Agent service before running any command.
Problem:
RMExch create is not creating a virtual copy.
Suggestion:
Check to see if you have reached the number of virtual copies allowed by your policy for this Exchange server. Also check if the oldest virtual copy is mounted, as this will not allow a create if the maximum number of virtual copies has been reached.
Problem:
The mounted virtual copies always show up as
Suggestion:
Make sure the Virtual Disk Service is not disabled on your system. If this service is disabled, Recovery Manager will not be able to make the virtual copy writable.
Problem:
Recovery Manager fails to create a virtual copy for a Mailbox Database on the 3PAR volume which is also a system drive.
Suggestion:
Performing a snapshot of a Mailbox Database on the system volume is currently not supported by Recovery Manager for Exchange.
Troubleshooting
B.5
