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StoreServ Application Suite for Microsoft Exchange Media manual Recovery Procedures
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StoreServ Application Suite for Microsoft Exchange E-Media
StoreServ Application Suite for Microsoft Exchange Media
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Troubleshooting
Install
DAG Backup Configuration
Problem
RMExch reset
Setting Up Remote Copy
Recovery Manager Commands
Recovery Procedures
RME3006 Error 3PAR VSS
Mailbox Server Backup Server
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3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide
8.12
Recovery Procedures
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Contents
3PAR, Inc Technology Drive Fremont, CA 94538 USA
Reader Comments and Suggestions
Table of Contents
Configuring NetBackup for Recovery Manager
Using the Recovery Manager CLI
Server Virtualization Environments
Vii
Viii
Introduction
Audience
Related Documents
For information about… Read the…
Organization
Typographical Conventions
Typeface Meaning Example ABCDabcd
Removing vv
Advisories
Advisories
Overview of Recovery Manager
System Requirements
Features Supported
Features Not Supported
Microsoft Volume Shadow Copy Service
VSS Component VSS Component Description
3PAR VSS Provider for Microsoft Windows Operation Overview
How VSS Works with Exchange
Supported VSS Components
Recovery Manager Requirements
Recovery Manager Layout
Centralized Backup Configuration
InServ
Single Host Backup Configuration
DAG Backup Configuration
Mailbox Server Backup Server
Multiple InServs, Multiple Sites
Server Relationship
Installation and Deinstallation
Production Server
Upgrading to Recovery Manager for Exchange
Backup Server
Files\3PAR\RM\Exchange
Installing Recovery Manager
Result The Select Installation Folder window appears
Result The License Agreement window appears
Verifying the Installation
Understanding the Registry
Editing the Registry
Name Value
Deinstalling Recovery Manager
Environment Variables
Deinstalling Recovery Manager
Configuring Recovery Manager
Configuring the Database
Recovery Manager Installation Location
Recovery Manager Search Path
Configuring Recovery Manager Communications
Configuring the Policy for a Mailbox Database
Configuring Recovery Manager for DAG
ProvCfg.exe
Configuring Recovery Manager for DAG
Configuring Recovery Manager for DAG
Configuring NetBackup for Recovery Manager
Overview
Select Full Backup from the Type of backup menu
Defining a NetBackup Policy
Launch the Symantec NetBackup Administration Console
Select MS-Windows-NT from the Policy type menu
Defining a NetBackup Policy
Defining a NetBackup Policy
Using the Recovery Manager GUI
Overview of the Recovery Manager GUI
Menu Bar
Node Tree Pane
Informational Right Pane
Displaying Server Information
Displaying Mailbox Database Information
Stopping the GUI
Setting Recovery Manager Policy Configuration
Starting the GUI
Mailbox Database Registration
Creating a Virtual Copy
Mounting a Virtual Copy
Creating a Virtual Copy of a Mailbox Database
Creating a Remote Virtual Copy
Unmounting a Virtual Copy
Refreshing Virtual Copy Information
Refreshing all Virtual Copies
Result The Backup to Media dialog box appears
Backing up a Virtual Copy Using Symantec NetBackup
Backup at the Mailbox Level
Refreshing a Specific Virtual Copy
File Copy Restore
Result The File Copy Restore dialog box appears
Restoring from Virtual Copy Timestamp
Result The Volume Restore dialog box appears
Restoring a Virtual Copy Using Symantec NetBackup
Volume Restore
Result The Restore Virtual Copy dialog box appears
Removing a Virtual Copy
Analyzing the Repository
Virtual Copy Status
Event Messages
Virtual Copy Status Description
Validating a Virtual Copy
Using the Recovery Manager CLI
Recovery Manager for Exchange Command Line Interface CLI
Recovery Manager Commands
Description
RMExch analyze -mdb mailbox1
RMExch backup
Example
RMExch config -h Grampus -rcintvl -min
RMExch create
RMExch create -s bottlenosed -vs raptors -mdb mb2
Recovery Manager Commands
RMExch deletebackup -mdb mb2 -t
RMExch display -mdb Alpha
RMExch listbackup -mdb MB1
RMExch mount
Examples
RMExch policy
RMExch policy -mdb mb2
RMExch policy -mdb bottlenosed -i 10 -r
RMExch portconfig -h Alpha
RMExch portconfig -h Alpha -p
RMExch rcstatus
Examples
RMExch remove -m mdb2 -t
RMExch report -h Grampus -output c\MyReport
RMExch repository -a e\3PAR Storage
RMExch reset
RMExch reset -s bottlenosed -opt lock
RMExch reset -mdb mydb1 -t 050106113456 -opt status
RMExch restore
Parameters
RMExch restore -mdb mailbox rex -t 020405162103 -filecopy
RMExch restore -mdb mailbox rex -t 020405162103 -promote
RMExch unmount -mdb mb2 -t
RMExch validate -mdb mb2 -t
Running Recovery Manager as a Scheduled Job
Running Recovery Manager as a Scheduled Job
Rapid Backup and Recovery for Exchange
Backup
Key Microsoft Exchange File Types
Advantages of Using Recovery Manager
Virtual Copies
Recovery Procedures
Point-In-Time Recovery
Volume Promote Point-In-Time Recovery
Point-Of-Failure Recovery for Filecopy Restore
Point-Of-Failure Recovery for Volume Restore
Data Restoration Using a Recovery Database
Creating a Recovery Database
Eseutil /mh YourDatabaseName.edb
Eseutil /r rnn /ddatabasefolderpath
Restore-Mailbox -Identity ID -RecoveryDatabase recdatabase
Eseutil /mh YourDatabaseName.edb
Recovery Procedures
Remote Copy for Recovery Manager
Purpose of Remote Copy
How It Works
Setting Up Remote Copy
Recovering a Mailbox Database from a Secondary Site
Setting Up Remote Copy Groups for Mailbox Databases
Synchronous Long Distance Remote Copy Support
Server Virtualization Environments
VMWare and Egenera
Figure A-1.Sever Virtualization Environment
VMWare and Egenera
VMWare and Egenera
Troubleshooting
Known Issues
Known Microsoft Issues
Troubleshooting
Problem
Suggestion
Recovery Manager cannot locate the Exchange Server
Problem
RMExch cannot connect to the specified server
Problem
Problem
Regsvr32 C\Windows\system32\msclus.dll
Net stop MSExchangeRepl Net start MSExchangeRepl
Net stop MSExchangeIS Net start MSExchangeIS
Net stop CryptSvc Net start CryptSvc
An LDP COM error message like the following appears
Event Messages
Description of Events
Event ID Error Message Description/Action
RME3006 Error 3PAR VSS
RME3077 Error
Command
RMExch policy command
RMExch backup command
Process has failed with error
RME5179 Error Unmount
Timeout value specified.
To read InServ Storage System
3807 3PARVSS3807 Error Unable
3810
To find license information
3PARVSS3817 Error VSS
3PARVSS5050 Error
3PARVSS5054 Error CLI
3PARVSS5055 Error
List providers
Not open volume mapping
3PARVSS5059 Error
3PARVSS5061 Error Ioctl
Vssadmin list
3PARVSS5067 Error
3PARVSS5071 Error
RME5102 Error The VSS
Writers to verify that
RME5118 Error An
RME5127 Error a
Run RMExch analyze to
RME5134 Error
RME5144 Error 3PAR
Providers command to
RME5152 Error Creating
TWARE\3PAR\RMExchange
Tware
RME5169 Error a VSS
Identify Recovery Manager
Mount status
RME5190 Error Failed to
RME5198 Error
Cleanup previously created
RME5427ERROR Unable to
Using the RMExch validate
Description of Events
Index
DAG
GUI
IX.2
Revision History
Release level Revision summary
RH.2
