HTC DIAM500 manual Sprint Service Features The Basics 121

Models: DIAM500

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Retrieving Your Voicemail Messages

You can listen to voice messages directly from your device or from any other touch-tone phone.

Note When you are roaming off the Sprint National Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless

phone number. When your voicemail answers, press and enter your passcode. You will be charged roaming rates when accessing voicemail while roaming off the Sprint National Network.

Your device accepts messages even when it is turned off. However, you are notified of new messages only when your device is turned on and you are in a Sprint service area.

Using One-Touch Message Access

Press the Talk key to display the Phone screen, and then tap and hold on the Phone keypad.

UsingAnotherPhoneto AccessMessages

1.Dial your wireless phone number.

2.When your voicemail answers, press *.

3.Enter your passcode.

Tip

When you call into voicemail, you first hear the header information (date, time, and sender information) for the

 

message. To skip directly to the message, press

during the header.

 

 

 

Voicemail Key Guide

Below are some Phone keypad functions that you can use while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key” on page 122.

Date/Time

Send Reply

Advance

Replay Rewind Forward

Erase

Return Call

Save

Cancel Help Skip

Voicemail-to-Voicemail Message Reply

Reply to a voice message received from any other Sprint Voicemail user.

1.After listening to a voice message, tap on the Phone keypad.

2.Follow the voice prompts to record and send your reply.

Sprint Service

Section 3A. Sprint Service Features: The Basics

121

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HTC DIAM500 manual Sprint Service Features The Basics 121