Using Expert Mode

Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.

1.Tap and hold to access your voicemail. (If your voicemail box contains any new messages, tap

to access the main voicemail menu.)

2.Tap to change your Personal Options, following the system prompts.

3.Tap for Expert Mode.

4.Tap to turn Expert Mode on or off.

Voicemail-to-Voicemail Message Forwarding

Forward a voice message, except those marked “Private,” to other Sprint Voicemail users.

1.After listening to a voice message, tap on the Phone keypad.

2.Follow the voice prompts to enter the phone number.

3.Follow the voice prompts to record your introduction and forward the voice message.

Extended Absence Greeting

When your device is turned off or you are off the Sprint National Network for an extended period, your device can play this greeting instead of your normal personal greeting.

1.From the main voicemail menu, tap on the Phone keypad for Personal Options.

2.Tap for Greetings.

3.Tap to record an Extended Absence Greeting.

Voicemail Menu Key

Following the prompts on the voicemail system, you can use the keypad on the Phone screen to navigate through the voicemail menu. The following list outlines the voicemail menu structure.

Listen

Date and Time Information

Send a Reply Message

Advance a Few Seconds

Replay

Rewind a Few Seconds

Forward Message

Erase

Return This Call

Save

Options

Skip to the Next Message

122 Section 3A. Sprint Service Features: The Basics

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HTC DIAM500 Voicemail Menu Key, Using Expert Mode, Voicemail-to-Voicemail Message Forwarding, Extended Absence Greeting