To download file attachments:

POP3emailaccount: File attachments of a POP3 Internet email account are automatically downloaded when you download a complete email.

IMAP4andOutlookemailaccounts: File attachments appear below the subject of an email message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive email.

You can set automatic downloading of file attachments. See “Customizing Email Settings” on page 156 for details.

To reply to or forward a message:

1.Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.

2.Enter your response, and then tap Send.

Notes

You can receive and view HTML email from any type of email account. The HTML format is retained, without layout shifting or resizing. HTML email support in Outlook Mobile is available only if you are synchronizing your device with Microsoft Exchange Server 2007.

When replying using an Outlook email account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options... in ActiveSync, select the E-mailitem, tap Settings, and then tap Advanced. In the My e-mail addresses box, enter email addresses you want to exclude.

Synchronizing Email

Synchronizing email ensures that new email is downloaded to the device Inbox folder, that in the Outbox folder is sent, and that email deleted from the server is removed from your device. The exact way that you synchronize email depends on the type of email account you have.

To automatically synchronize an Outlook email account:

1.Connect your device to your computer through USB or Bluetooth. Otherwise, connect through Wi-Fi or a data connection if you are synchronizing Outlook email with the Exchange Server. For more information, see “Ways of Connecting to the Internet” on page 127.

2.Synchronization automatically begins, and your device sends and receives Outlook email.

To manually synchronize your Outlook or Internet email account:

1.Tap Start > Messaging, and then select your Internet email account.

2.Tap Menu > Send/Receive.

Customizing Email Settings

To change the download size and format for Outlook email:

1.Disconnect your device from the computer.

2.Tap Start > Programs > ActiveSync.

3.Tap Menu > Options..., select E-mail, and then tap Settings.

4.On the E-mail Sync Options screen:

Under Message format, select HTML or Plain text.

Under Download size limit, select the desired email size.

5.Close ActiveSync and reconnect your device to the computer.

156 Section 3B. Internet

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HTC DIAM500 manual Synchronizing Email, Customizing Email Settings