24x Paper Jam
Check Tray x
Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where the jam has occurred.
Note: To resolve the message, you must clear all paper from the paper path.
For instructions on clearing the jam, click the area where the jam occurred:
•On the incline surface of a tray or between two trays
•Between three trays
(This may happen if you are using
•Between a tray, the duplex unit, and the integrated tray
•Between the envelope feeder and the printer
•In the
On the incline surface of a tray or between two trays
1Pull the paper tray halfway out of the support unit.
2Remove the paper based on how it is jammed:
–If the paper is lying on the incline or wall surface at the front of the tray, pull the paper straight out.
–If the paper is in the
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Argecy Computer Corporation