IBM 1125, 1120 manual Solving printing problems, Argecy Computer Corporation, Ready, settings page

26 Solving printing problems

If the suggested corrective action does not fix the problem, call your service representative.

Problem	Action
Job did not print or incorrect	Make sure Ready appears on the operator panel before you send a job to
characters printed.	print. Press Go to return to Ready.
	Make sure there is print material loaded in the printer. Press Go to return to
	Ready.
	Verify that the printer is using the correct printer language.
	Verify that you are using the correct printer driver.
	Make sure the parallel, serial, ethernet, USB cable is firmly plugged in at the
	back of the printer. Make sure you are using the correct cable. Use an IEEE
	1284-compliant parallel cable. If you use RS-232 Serial, verify that a null
	modem cable is used.
	If the printer is connected through a switch box, try a direct connection.
	Verify that the correct paper size is selected through the operator panel, in the
	printer driver, or in the software application.
	Make sure PCL SmartSwitch and PS SmartSwitch are set to On.
Job did not print or incorrect	If you are using a print spooler, verify that the spooler is not stalled.
characters printed (continued).
	If you print across a network or on a Macintosh computer, see Network
	printing problems.
	Check the printer interface from the Setup Menu.
	Determine which host interface you are using. Print a menu settings page to
	verify that the current interface settings are correct. See Printing the menu
	settings page.
	If you are using a serial interface:
	• Make sure Honor DSR is set to Off.
	• Check the protocol, baud, parity, and data bit settings. The settings
	on the printer and on the host computer should match.
Printer is connected to the USB	Make sure you are using Windows 98, Windows 2000, Windows Me, or
port, but will not print.	another USB-capable operating system supported by your printer.
Print material misfeeds or	Make sure the print material you are using meets the specifications for your
multiple feeds occur.	printer. See Print material specifications for more details.
	Flex print material before loading it in any of the paper sources.
	Make sure the print material is loaded correctly.

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