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IBM 1125, 1120 manual Checking an unresponsive printer, Argecy Computer Corporation

Models: 1125 1120

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23 Checking an unresponsive printer

When you have a problem, first make sure that:

•The printer power cord is plugged into the printer and a properly grounded electrical outlet.

•The printer power switch is on.

•The electrical outlet is not turned off by any switch or breaker.

•Other electrical equipment plugged into the outlet is working.

•You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This often fixes the problem.

•Your printer driver settings are correct.

Note: If an error message appears, see Understanding printer messages.

Argecy Computer Corporation 248-324-1800

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IBM 1125, 1120 manual Checking an unresponsive printer, Argecy Computer Corporation

Contents

Infoprint 1120 and User’s ReferenceArgecy Computer Corporation S510-2101-00Argecy Computer Corporation Infoprint 1120 and User’s ReferenceArgecy Computer Corporation S510-2101-00Chapter 2 Using the operator panel Table of contentsChapter 3 Using the Print and Hold function Chapter 4 Canceling a print jobChapter 7 Print material specifications Chapter 20 Resetting the maintenance counter Chapter 28 Solving option problems Chapter 48 Removing options Argecy Computer Corporation Standard network model configuration 1 Printer overviewFully configured Argecy Computer CorporationUnderstanding the operator panel 2 Using the operator panelIndicator light Argecy Computer CorporationArgecy Computer Corporation Using the operator panel buttonsArgecy Computer Corporation Using the operator panel to change printer settingsPrinting the menu settings page Menus DisabledArgecy Computer Corporation Recognizing when format Repeat Print errors occur Confidential jobs 3 Using the Print and Hold functionPrinting and deleting held jobs Printing and deleting heldAccessing held jobs from the operator panel Recognizing when format errors occurArgecy Computer Corporation Reserve Print Repeat PrintVerify Print Confidential jobsUse the buttons on the operator panel to enter the four-digit PIN associated with your confidential job. The numbers next to the button names identify which button to press for each digit 1-6. As you enter the PIN, asterisks are displayed on the operator panel to ensure confidentiality Enter PIN =Argecy Computer Corporation Argecy Computer Corporation 4 Canceling a print jobPage Paper characteristics Paper characteristics6 Choosing print material Choosing paperUnacceptable paper Recommended paperMoisture content Fiber contentChoosing preprinted forms and letterhead Choosing prepunched paperArgecy Computer Corporation Choosing paper Choosing envelopesArgecy Computer Corporation Argecy Computer Corporation Choosing labelsChoosing card stock Choosing transparenciesArgecy Computer Corporation 7 Print material specifications Note If you use a paper size not listed, select the next larger sizeArgecy Computer Corporation Universal1 Argecy Computer Corporation7 ¾ Envelope 9 Envelope1 Grain short is preferred for papers over 176 g/m2 Labels-upper limit2 Integrated formsEnvelopes Loading a paper tray Loading the multipurpose feeder 8 Loading print materialLoading the envelope feeder Loading the 2000-sheet drawer Argecy Computer CorporationArgecy Computer Corporation 9 Loading a paper trayArgecy Computer Corporation Loading letterhead10 Loading the multipurpose feeder Paper dimensionsCapacity Trouble-free printingArgecy Computer Corporation To load the multipurpose feeder3 Slide the paper width guide to the far right 4 Prepare the print material for loadingArgecy Computer Corporation Loading paper and transparencies Loading envelopes Loading letterhead Argecy Computer CorporationStack height limiter Loading paper and transparencies Loading envelopesArgecy Computer Corporation Loading letterhead Without a duplex unit With a duplex unitWithout a duplex unit With a duplex unitArgecy Computer Corporation 1 Remove print material from the multipurpose feeder Closing the multipurpose feeder3 Close the multipurpose feeder door Argecy Computer CorporationArgecy Computer Corporation 11 Loading the envelope feederArgecy Computer Corporation 3 Slide the envelope edge guide to the far rightArgecy Computer Corporation 5 Load the stack of envelopes flap side down with the stamp area and the flap on the left. The end of the envelopes with the stamp area enters the envelope feeder first. Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stackArgecy Computer Corporation Argecy Computer Corporation 12 Loading the 2000-sheet drawerArgecy Computer Corporation 13 Storing paperArgecy Computer Corporation 14 Tray linkingArgecy Computer Corporation 15 Tips for avoiding paper jamsArgecy Computer Corporation 16 Replacing the print cartridge17 Replacing the charge roll 7 Reset the maintenance counterArgecy Computer Corporation Argecy Computer Corporation 18 Replacing the transfer rollArgecy Computer Corporation 19 Replacing the fuser assemblyArgecy Computer Corporation 20 Resetting the maintenance counterMaintenance kit 21 Ordering suppliesLabel fuser cleaner Fuser assemblyTemperatures greater than 43C 110F 22 Storing suppliesAn environment with extreme changes in humidity or temperature An environment where corrosive gases are presentArgecy Computer Corporation 23 Checking an unresponsive printer24 Clearing paper jams Identifying paper jam areasArgecy Computer Corporation 200 and 201 Paper Jam Remove Cartridge Accessing paper jam areasArgecy Computer Corporation Argecy Computer Corporation 3 Pull the paper up and toward you and to the right202 Paper Jam Open Rear Door Before reaching the output binArgecy Computer Corporation If the end of the paper is visible, pull the paper straight out While exiting to the output bin3 Close the rear door Pull the paper straight outArgecy Computer Corporation 230 Paper Jam Check Duplex4 Pull down and out if the paper is in this position 3 Pull the paper up and out toward you5 Close the duplex rear door. Make sure it snaps into place Argecy Computer CorporationArgecy Computer Corporation 7 Slowly pull the duplex front access cover straight out24x Paper Jam Check Tray On the incline surface of a tray or between two traysArgecy Computer Corporation Argecy Computer Corporation Between three traysArgecy Computer Corporation Between a tray, the duplex unit, and the integrated trayArgecy Computer Corporation 3 Pull the integrated tray out of the printerArgecy Computer Corporation In the 2000-sheet drawer260 Paper Jam Check Env Feeder 250 Paper Jam Check MP FeederAt entry into the envelope feeder Argecy Computer CorporationArgecy Computer Corporation Between the envelope feeder and the printerArgecy Computer Corporation 7 Pull the envelope straight out of the printerProblem 25 Solving display problemsArgecy Computer Corporation Actionprinting problems 26 Solving printing problemssettings page Argecy Computer CorporationJob prints from the wrong paper Argecy Computer Corporation27 Solving print quality problems material specifications for more detailsArgecy Computer Corporation shading appears on the page Argecy Computer CorporationCharacters have jagged or Argecy Computer CorporationArgecy Computer Corporation 28 Solving option problemsArgecy Computer Corporation OptionsAction For Novell users 29 Solving network printing problemsFor Macintosh users Argecy Computer CorporationI need to get updated printer 30 Resolvingquestions other problems andSetup Guide Argecy Computer CorporationEnter PIN = 31 Understanding printer messagesArgecy Computer Corporation 1 MenuJ K L X Y Z What you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What this message meansSetup Guide Install device or Cancel JobStandard What this message meansWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat this message means What this message meansWhat you can do What this message meansWhat this message means 32 Unsupported Print CartridgeWhat you can do See alsoWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doSoftware Error 54 Serial Option x Error54 Std Network What this message meansOption x Error Lost56 Std Parallel What you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat these messages mean What you can doWhat you can do What this message meansWhat this message means What you can doPCL Emul Menu PostScript Menu Quality Menu Serial Menu Setup Menu 32 Using printer menusFinishing Menu Infrared Menu Job Menu LocalTalk Menu Network Menu Paper Menu Parallel MenuBaud Blank Pages X Y Z Blank Pages 33 Finishing MenuMultipage Order CollationCopies CollationDuplex PurposeMultipage Border Duplex BindPurpose ValuesMultipage Print Multipage OrderPurpose ValuesSeparator Sheets Multipage ViewPurpose ValuesPurpose Separator SourceValues See alsoTransmit Delay PS SmartSwitchNPA Mode 34 Infrared MenuJob Buffering Infrared PortMax Baud Rate PurposePCL SmartSwitch NPA ModePurpose ValuesTransmit Delay PS SmartSwitchPurpose ValuesPurpose Window SizeValues Argecy Computer CorporationCancel Job Cancel Job Confidential Job Held Jobs Print Buffer Reset Printer35 Job Menu PurposeHeld Jobs Confidential JobPurpose PurposePrint Buffer Reset PrinterPurpose PurposeLocalTalk Zone 36 LocalTalk MenuLocalTalk Addr NPA HostsLocalTalk Name LocalTalk BufferLocalTalk Port LocalTalk ZoneNPA Mode NPA HostsPCL SmartSwitch PurposePurpose PS SmartSwitchValues See alsoPCL SmartSwitch PS SmartSwitch Job Buffering MAC Binary PS Network Buffer Network x Setup NPA Mode37 Network Menu Job BufferingMAC Binary PS Network x SetupNetwork Buffer PurposePCL SmartSwitch NPA ModePurpose ValuesPurpose PS SmartSwitchValues See alsoPaper Weight Configure MPConfigure MP 38 Paper MenuEnvelope Enhance Custom TypesValues for Custom Type x, where x represents 1 through PurposePurpose Paper LoadingValues See alsoPaper Source Paper SizePurpose ValuesPurpose Paper TextureValues See alsoPurpose Paper TypeValues See alsoSubstitute Size Paper WeightPurpose ValuesPurpose Universal SetupValues See also39 PCL Emul Menu Symbol SetA4 Width OrientationAuto LF after CR Auto CR after LFFont Name PurposeLines per Page Font SourcePurpose ValuesPitch OrientationPoint Size PurposeTray Renumber Symbol SetPurpose Values40 Parallel Menu Parallel ModeAdvanced Status Honor InitNPA Mode Honor InitJob Buffering PurposeParallel Buffer Parallel ModeParallel Mode PurposePCL SmartSwitch ProtocolPS SmartSwitch PurposePrint PS Error Font Priority Print PS Error41 PostScript Menu Font Priority42 Quality Menu PictureGradeTM PQET Print Resolution Toner DarknessPictureGrade PQETToner Darkness Print ResolutionPurpose Values43 Serial Menu PCL SmartSwitchBaud Data BitsHonor DSR Data BitsJob Buffering PurposeNPA Mode ParityPCL SmartSwitch PurposeRS-232/RS-422 Robust XONPS SmartSwitch PurposeSerial Buffer RS-422 PolarityPurpose ValuesPurpose Serial ProtocolValues Argecy Computer CorporationAlarm Control 44 Setup MenuPower Saver Print TimeoutDisplay Language Auto ContinueDownload Target PurposeJob Accounting Jam RecoveryPage Protect PurposePrint Timeout Power SaverPurpose ValuesPrinter Language Toner AlarmResource Save PurposeDisables Wait Timeout Wait TimeoutPurpose ValuesPrint Net x Setup Factory Defaults45 Utilities Menu Defragment FlashFormat Disk Factory DefaultsFormat Flash PurposeJob Acct Stat Hex TracePrint Directory Print FontsPrint Menus Print Net x SetupPurpose Purpose46 USB Menu Job Buffering MAC Binary PS NPA Mode PCL SmartSwitch PS SmartSwitchUSB Buffer Job BufferingPCL SmartSwitch NPA ModeMAC Binary PS PurposePS SmartSwitch USB BufferPurpose ValuesArgecy Computer Corporation 47 Disabling operator panel menusRemoving the envelope feeder Removing a paper tray or duplex unit 48 Removing optionsRemoving printer or flash memory Removing an option card Argecy Computer Corporation1 Remove envelopes from the envelope feeder 49 Removing the envelope feeder2 Push the envelope support to the closed position 3 Open the printer upper front door6 Refer to the Setup Guide when you are ready to reattach options 5 Close both front doorsArgecy Computer Corporation Argecy Computer Corporation 50 Removingunit a paper tray or duplexArgecy Computer Corporation 3 Refer to the Setup Guide when you are ready to reattach optionsArgecy Computer Corporation 51 Removing printer or flash memoryArgecy Computer Corporation 52 Removing an option cardTypefaces and fonts 53 Understanding fontsWeight and style Pitch and point sizeArgecy Computer Corporation In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts. It is a measure of the number of characters that will print in one horizontal inch of type. For example, all 10-pitch fonts print 10 characters per inch cpi and all 12-pitch fonts print 12 cpiArgecy Computer Corporation Bitmapped and scalable fontsArgecy Computer Corporation Resident fontsResident scalable fonts PCL 6 emulationResident scalable fonts continued Argecy Computer CorporationPCL 6 emulation PostScript 3 emulationResident scalable fonts continued Argecy Computer CorporationPCL 6 emulation PostScript 3 emulationUnivers-Light Argecy Computer CorporationGillSans Argecy Computer CorporationSymbol sets Symbol sets for PCL 6 emulationArgecy Computer Corporation Downloadable fonts Printing a font sample listArgecy Computer Corporation Dimensions 54 Printer specificationsDuty cycle Argecy Computer Corporation55 Notices Edition notice Trademarks Licensing notice Safety informationCautions and warnings Electronic emission notices Laser notices Argecy Computer CorporationTrademarks Edition noticeMay Copyright 2001 Lexmark International, Inc. All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTSLicensing notice Safety informationBSD License and Warranty statements GNU General Public License Argecy Computer CorporationElectronic emission notices Cautions and warningsWith a network cable attached Industry Canada Compliance StatementIndustry Canada Compliance Statement Without a network cable attachedAvis de conformité aux normes d’Industrie Canada European Community EC Directives conformityThe United Kingdom Telecommunications Act Laser noticesLaser advisory label Laser notice Argecy Computer CorporationArgecy Computer Corporation Argecy Computer Corporation IndexArgecy Computer Corporation Argecy Computer Corporation Argecy Computer Corporation Print Menus Utilities Menu 173 Print Netx Setup Utilities MenuArgecy Computer Corporation Argecy Computer Corporation Argecy Computer Corporation IBMRPart Number 53P9071 S510-2101-00