24 Clearing paper jams
By carefully selecting print materials and loading them properly, you can avoid most paper jams. (See the suggestions in Tips for avoiding paper jams.) If paper jams do occur, follow the steps in this section.
To resolve the paper jam messages, you must clear all paper from the paper path. Press Go to resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
Identifying paper jam areas
See the diagram on page 55 for the path the paper travels through the printer and options, and areas where jams may occur. The path varies depending on the paper source.
Note: If a jam occurs in the multipurpose feeder, you receive a 250 Paper Jam message. The 260 Paper Jam is shown here for a jam in the optional envelope feeder. Both types of jams occur in the same way.
201 Paper Jam
200 Paper Jam
| 202 Paper Jam |
260 Paper Jam |
|
250 Paper Jam |
|
230 Paper Jam |
|
24x Paper Jam | 230 Paper Jam |
Note: 24x Paper Jam may occur in any of the paper trays, including the
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