91
Factory-Installed Modem Card
001 - START
q Power off the system unit.
q In Windows 98 Device Manager, make sure that the
modem is not configured with a conflicting COM port and
IRQ setting.
q Make sure that the communication software is configured
with the correct COM and IRQ settings (same as COM
port and IRQ as the modem).
q Make sure that all communication parameters (baud rate,
data, stop and parity bits) are properly configured and are
identical on both sides.
q Connect the phone line to the LINE port of the modem
card.
NOTE: Check the outside phone line by connecting a
working telephone to the telephone wall jack.
Listen for a dial tone to ensure that the phone line
is good.
002 -
q Insert the diagnostics diskette into the diskette drive.
q Power on the system unit.
q Select Diagnostics menu,
q Select All Tests, then execute Modem test.
003 - DOES THE MODEM PASS THE TEST? (YES, READ
AHEAD. NO, GO TO STEP 004.)
q Power off the system unit.
q Remove all adapter cards.
q Connect a hard disk drive with pre-loaded Windows 98.
q Power on the system unit.
q Perform the following steps under Windows 98.
NOTE: If an operating system other than Microsoft
Windows 98 is installed, the program screens and
icons may differ from these instructions.
q 1. Start Microsoft Windows 98.
q 2. Select the Start icon.
q 3. Select Program, then select Accessories, Hyper
Terminal.
q 4. Select an on-line service station, dial and connect to
it.