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SG24-6944-00 ISBN 07384534 04
INTERNATIONAL
TECHNICAL
SUPPORT
ORGANIZATION
BUILDING TECHNICAL
INFORMATION BASED ON
PRACTICAL EXPERIENCE 
IBM Redbooks are developed by  
the IBM International Technical 
Support Organization. Experts 
from IBM, Customers and 
Partners from around th e world 
create timely technical 
information based on realistic 
scenarios. Specif ic 
recommendations  are provided 
to help you implement IT 
solutions more effectively in 
your environment.
For more information:
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Implementing IBM Tivoli Remote Control Across Firewalls Achieve Remote 
Control without 
sacrificing security
Guide for TCP/IP 
ports used and 
troubleshooting 
Set up a secure 
Remote Control 
environment based 
on realistic 
scenarios
The primary objectiv e of this IBM Redbook i s to provide 
concepts, recommendations, and techniques w hen planning 
and implementing IBM Tivoli Remote Contro l 3.8 in an 
environment that inv olves firewalls. 
This book can be used as a reference to gui de you during the 
planning, installation, and configuration phase s. It focuses on 
how to effectively deploy IBM Tivoli Remote  Control 3.8 across 
firewalls in a way that quickly generates real business value 
for customers.
This book will prove invaluable to Tivoli systems 
administrators, firewall administrators, and security policy 
administrators, whe n planning, designing, and  operating a 
systems management environment involving t he need to have 
workstations and servers being remot ely controlled, 
independent of their location in the network.