© Copyright IBM Corp. 2003. All rights reserved. vii
Figures1-1 Parent-Child hierarchy in RC Proxy-TFST architecture. . . . . . . . . . . . . 11
1-2 RC session data flow in a single-TMR en vironment . . . . . . . . . . . . . . . 14
1-3 RC session data flow in a multi-TMR env ironment . . . . . . . . . . . . . . . . 22
1-4 RC session data flow in an RC Gateway/single-TMR environment . . . . 32
1-5 RC session data flow in an RC Gateway/multi-TMR environment . . . . . 34
1-6 RC session data flow in an RC Proxy Standalone/single-TMR . . . . . . . 36
1-7 RC session data flow in an RC Proxy Standalone/multi-TMR. . . . . . . . 40
1-8 RC session data flow in an RC Proxy-TFST/single-TMR environment . 46
1-9 RC session data flow in an RC Proxy-TFST/multi-TMR environment . . 51
2-1 Planning overview for RC Proxy in a Standalone envi ronment . . . . . . . 74
2-2 Planning overview for Remote Control Proxy in a TFST environment. . 75
2-3 Case study scenario without RC Proxy architecture . . . . . . . . . . . . . . . 82
2-4 Case study scenario with RC Proxy architecture - Solution A. . . . . . . . 84
2-5 Case study scenario with RC Proxy architecture - Solution B. . . . . . . . 88
3-1 General testing scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
3-2 RC Proxy Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
3-3 Remote Control Data Flow Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 100
3-4 Remote Control Data Flow Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 108
3-5 Startup of Remote Control Proxy using Service Applet . . . . . . . . . . . . 110
4-1 General TFST testing scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
4-2 Remote Control Proxy Implementation in a TFST environment . . . . . 120
4-3 Data flow overview: Non-Standalone scenario . . . . . . . . . . . . . . . . . . 122
5-1 Endpoint problem determination flow. . . . . . . . . . . . . . . . . . . . . . . . . . 144
5-2 TFST problem determination flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
5-3 RC Proxy problem determination flow . . . . . . . . . . . . . . . . . . . . . . . . . 152
5-4 Error message displayed on Controller when attempt a session. . . . . 160
5-5 Error message displayed on the Controller at session startup . . . . . . 163
5-6 Error message at session startup: Proxy configuration problem . . . . . 167
A-1 Tivoli Endpoint and Gateway proxies communication through firewall 177
A-2 Relay connecting Endpoint and Gateway proxies through a DMZ . . . 178
A-3 Event Sink collecting non-TME events . . . . . . . . . . . . . . . . . . . . . . . . 179