IBM 2283, 6274 manual Rapid Access IIIe Keyboard problems, Symptom, Action

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Rapid Access IIIe Keyboard problems

Symptom

Action

 

 

All or some keys on the

Verify that:

keyboard do not work.

1. The computer is turned on.

 

 

2. The keyboard cable is securely connected to the

 

keyboard connector on the computer. For the location of

 

the keyboard connector, see “Connecting cables” on

 

page 8.

 

3. If one or more of the Rapid Access buttons are the only

 

keys that are not working, you might have these buttons

 

disabled or not assigned to a function. Use the help

 

system in the Rapid Access Customization Keyboard

 

program to help diagnose problems with Rapid Access

 

Buttons. To access the program and start the help system:

 

a. From the Windows desktop, click Start.

 

b. Select Settings, and then click Control Panel.

 

c. Double-click Keyboard (Rapid Access). The Rapid

 

Access Keyboard Customization program starts.

 

d. Click Help.

 

If you cannot correct the problem, have the computer

 

serviced.

 

 

Chapter 6. Troubleshooting 55

Page 69
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IBM 2283, 6274 manual Rapid Access IIIe Keyboard problems, Symptom, Action