IBM 6274, 2283 manual ScrollPoint Wireless Mouse problems, Symptom, Action, User Guide

ScrollPoint Wireless Mouse problems

When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless mouse.

Symptom		Action
The mouse does not move	1.	Clean the mouse. See “Mouse” on page 24.
the cursor.	2.	Change the batteries in the mouse.
	3.	Change the channel on the mouse.
	If you cannot correct the problem, have the computer
	serviced.
The advanced mouse	Reload the mouse driver from the CD or from
functions (scroll stick) do	c:\IBMTOOLS\DRIVER
not work.
Poor mouse performance	1.	Clean the mouse ball and cage. See “Mouse” on page 24.
(cursor skips).	2.	Change the batteries in the mouse.
	3.	Change the channel on the mouse.
	4.	Move the mouse away from any large metal objects or
		replace the desk with a non-metallic desk.
	5.	Move the Dual Wireless Receiver away from any large
		metal objects.
	6.	Verify that the mouse is within 2 meters (6 feet) of the
		Dual Wireless Receiver.
Mouse data transmission	Change the channel on the mouse.
LED on the Dual Wireless
Receiver is constantly
illuminated.

58User Guide