ScrollPoint Wireless Mouse problems

When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless mouse.

Symptom

 

Action

 

 

 

The mouse does not move

1.

Clean the mouse. See “Mouse” on page 24.

the cursor.

2.

Change the batteries in the mouse.

 

 

3.

Change the channel on the mouse.

 

If you cannot correct the problem, have the computer

 

serviced.

 

 

The advanced mouse

Reload the mouse driver from the CD or from

functions (scroll stick) do

c:\IBMTOOLS\DRIVER

not work.

 

 

 

 

 

Poor mouse performance

1.

Clean the mouse ball and cage. See “Mouse” on page 24.

(cursor skips).

2.

Change the batteries in the mouse.

 

 

3.

Change the channel on the mouse.

 

4.

Move the mouse away from any large metal objects or

 

 

replace the desk with a non-metallic desk.

 

5.

Move the Dual Wireless Receiver away from any large

 

 

metal objects.

 

6.

Verify that the mouse is within 2 meters (6 feet) of the

 

 

Dual Wireless Receiver.

 

 

Mouse data transmission

Change the channel on the mouse.

LED on the Dual Wireless

 

 

Receiver is constantly

 

 

illuminated.

 

 

 

 

 

58User Guide

Page 72
Image 72
IBM 6274, 2283 manual ScrollPoint Wireless Mouse problems

2283, 6274 specifications

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