IBM 6274, 2283 manual Rapid Access Wireless Keyboard problems, Symptom, Action, User Guide

Rapid Access Wireless Keyboard problems

When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless keyboard.

Symptom		Action
All or some keys on the	1.	Change the batteries in the keyboard.
keyboard do not work.	2.	Change the channel on the keyboard.
	If you cannot correct the problem, have the computer
	serviced.
Cannot use the advanced	1.	Reload the keyboard driver from the CD or from
functions (hot buttons).		c:\IBMTOOLS\DRIVER
	2.	If one or more of the Rapid Access buttons are the only
		keys that are not working, you might have these buttons
		disabled or not assigned to a function. Use the help
		system in the Rapid Access Customization Keyboard
		program to help diagnose problems with Rapid Access
		Buttons. To access the program and start the help system:
		a. From the Windows desktop, click Start.
		b. Select Settings, and then click Control Panel.
		c. Double-click Keyboard (Rapid Access). The Rapid
		Access Keyboard Customization program starts.
		d. Click Help.
Poor keyboard	1.	Change the batteries in the keyboard.
performance (loss of	2.	Change the channel on the keyboard.
characters).
	3.	Move the keyboard away from any large metal objects or
		replace the desk with a non-metallic desk.
	4.	Move the Dual Wireless Receiver away from any large
		metal objects.
	5.	Verify that the keyboard is within 2 meters (6 feet) of the
		Dual Wireless Receiver.
Keyboard data	Change the channel on the keyboard.
transmission LED on the
Dual Wireless Receiver is
constantly illuminated.

56User Guide