Rapid Access Wireless Keyboard problems

When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless keyboard.

Symptom

 

Action

 

 

 

All or some keys on the

1.

Change the batteries in the keyboard.

keyboard do not work.

2.

Change the channel on the keyboard.

 

 

If you cannot correct the problem, have the computer

 

serviced.

 

 

 

Cannot use the advanced

1.

Reload the keyboard driver from the CD or from

functions (hot buttons).

 

c:\IBMTOOLS\DRIVER

 

 

 

2.

If one or more of the Rapid Access buttons are the only

 

 

keys that are not working, you might have these buttons

 

 

disabled or not assigned to a function. Use the help

 

 

system in the Rapid Access Customization Keyboard

 

 

program to help diagnose problems with Rapid Access

 

 

Buttons. To access the program and start the help system:

 

 

a. From the Windows desktop, click Start.

 

 

b. Select Settings, and then click Control Panel.

 

 

c. Double-click Keyboard (Rapid Access). The Rapid

 

 

Access Keyboard Customization program starts.

 

 

d. Click Help.

 

 

 

Poor keyboard

1.

Change the batteries in the keyboard.

performance (loss of

2.

Change the channel on the keyboard.

characters).

 

 

 

3.

Move the keyboard away from any large metal objects or

 

 

replace the desk with a non-metallic desk.

 

4.

Move the Dual Wireless Receiver away from any large

 

 

metal objects.

 

5.

Verify that the keyboard is within 2 meters (6 feet) of the

 

 

Dual Wireless Receiver.

 

 

Keyboard data

Change the channel on the keyboard.

transmission LED on the

 

 

Dual Wireless Receiver is

 

 

constantly illuminated.

 

 

 

 

 

56User Guide

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IBM 6274, 2283 manual Rapid Access Wireless Keyboard problems

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