Optical drive problems

Symptom

 

Action

 

 

An audio or

Make sure you have the Windows AutoPlay feature enabled. To

AutoPlay- enabled

enable the AutoPlay feature, do the following:

disc does not

1.

From the Windows desktop, double-click My Computer.

automatically play

 

 

when inserted into

2.

In the My Computer window, double-click Control Panel.

the drive.

3.

In the Control Panel window, double-click System.

 

 

4.

In the System Properties window, click the Device Manager

 

 

tab.

 

5.

Double-click the CD-ROM,DVD-ROM, or CD-RWlist item

 

 

and then double-click the listed CD-ROMoption.

 

6.

In the Properties window, click the Settings tab.

 

7.

Under Options, select the Auto insert notification check box.

 

8.

Click OK to exit from the Properties window and save the

 

 

setting.

 

If this procedure does not correct the problem, run the diagnostic

 

programs (see “Running the IBM Enhanced Diagnostics program”

 

on page 66). If you need technical assistance, see Chapter 7,

 

“Getting information, help, and service,” on page 69.

 

 

 

A CD disc does not

•

Verify that the disc is inserted correctly, with its label up.

work.

•

Make sure that the disc you are using is clean. To remove dust

 

 

 

or fingerprints, wipe the CD with a clean, soft cloth from the

 

 

center to the outside. Wiping the CD in a circular direction

 

 

might cause loss of data.

 

•

Verify that the disc you are using is good and not scratched or

 

 

damaged. Try inserting another disc that you know is good. If

 

 

you cannot read from a known-good disc, you might have a

 

 

problem with your drive. Check that the power-supply cable

 

 

and signal cable are securely connected to the drive (see

 

 

Chapter 5, “Installing options,” on page 33 for cover removal

 

 

instructions).

 

•

Use the IBM Setup Utility program to verify that the drive is

 

 

enabled (see Chapter 4, “Using the IBM Setup Utility

 

 

program,” on page 27).

 

If these actions do not correct the problem, run the diagnostic

 

programs (see “Running the IBM Enhanced Diagnostics program”

 

on page 66). If you need technical assistance, see Chapter 7,

 

“Getting information, help, and service,” on page 69.

 

 

 

Chapter 6. Troubleshooting 51

Page 64 Page 66
Page 65
Image 65
IBM 2283, 6274 manual Optical drive problems
Page 64 Page 66

2283, 6274 specifications

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