IBM 2283, 6274 manual Optical drive problems, Symptom, Action

Optical drive problems

Symptom		Action
An audio or	Make sure you have the Windows AutoPlay feature enabled. To
AutoPlay- enabled	enable the AutoPlay feature, do the following:
disc does not	1.	From the Windows desktop, double-click My Computer.
automatically play
when inserted into	2.	In the My Computer window, double-click Control Panel.
the drive.	3.	In the Control Panel window, double-click System.
	4.	In the System Properties window, click the Device Manager
		tab.
	5.	Double-click the CD-ROM,DVD-ROM, or CD-RWlist item
		and then double-click the listed CD-ROMoption.
	6.	In the Properties window, click the Settings tab.
	7.	Under Options, select the Auto insert notification check box.
	8.	Click OK to exit from the Properties window and save the
		setting.
	If this procedure does not correct the problem, run the diagnostic
	programs (see “Running the IBM Enhanced Diagnostics program”
	on page 66). If you need technical assistance, see Chapter 7,
	“Getting information, help, and service,” on page 69.
A CD disc does not	•	Verify that the disc is inserted correctly, with its label up.
work.	•	Make sure that the disc you are using is clean. To remove dust
		or fingerprints, wipe the CD with a clean, soft cloth from the
		center to the outside. Wiping the CD in a circular direction
		might cause loss of data.
	•	Verify that the disc you are using is good and not scratched or
		damaged. Try inserting another disc that you know is good. If
		you cannot read from a known-good disc, you might have a
		problem with your drive. Check that the power-supply cable
		and signal cable are securely connected to the drive (see
		Chapter 5, “Installing options,” on page 33 for cover removal
		instructions).
	•	Use the IBM Setup Utility program to verify that the drive is
		enabled (see Chapter 4, “Using the IBM Setup Utility
		program,” on page 27).
	If these actions do not correct the problem, run the diagnostic
	programs (see “Running the IBM Enhanced Diagnostics program”
	on page 66). If you need technical assistance, see Chapter 7,
	“Getting information, help, and service,” on page 69.

Chapter 6. Troubleshooting 51