Chapter 4.

Problem Determination

 

 

 

Procedures

 

 

 

 

 

This chapter contains step-by-step instructions that can help you

determine

if your PCI co-processor adapter

is

operating properly in

an Intel-based, IBM-compatible system. See “Step 2. Download the

Diagnostics

and Operating System Support Programs”

on

page 2-5

for information on downloading diagnostics for

other

supported

system unit

hardware platforms.

 

 

 

Note: To test the PCI co-processor adapter after completing the initial installation of it, see “PCI Co-Processor Adapter Diagnostics Test” on page 4-3.

The

contents of the chapter are:

Ÿ

System unit diagnostics (page 4-2)

Ÿ

PCI co-processor adapter diagnostics (starting on page 4-3)

ŸService parts (starting on page 4-22).

If you suspect you have a problem:

ŸCheck electrical connections (that is, cable connections between

devices,

cable connections between devices and wall outlets,

and wall

outlet condition).

ŸPerform diagnostics.

Two

groups of tests can be

performed when

there is a problem with

a

system unit containing the

PCI co-processor

adapter.

1. System Unit Diagnostics. These tests are run from a diagnostics diskette provided with the system unit; they examine the system unit and the installed options.

2.PCI Co-Processor Adapter Advanced Diagnostics Version 1.50.

These tests are run IBMfrom Realtimethe Interface Co-Processor: Advanced Diagnosticdiskette; they examine the PCI co-processor adapter.

 Copyright IBM Corp. 1996

4-1

Page 29
Image 29
IBM X.25 manual Problem Determination, Chapter