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Chapter 7

Telephone Customer Support
Ifyou have questions concerning the operation of KODAK software or the camera,
youmay speakdirectly to a customer support representative.

Before You Call

Beforeyou callt o speak to a customer support representative, please have the
cameraconnected to your computer, be at your computer, and have the following
information available:
Operatingsystem __________________________________________
Processorspeed (MHz) _____________________________________
PCmodel _______________________________________________
Amountof memory (MB) ____________________________________
Exacte rror message you received ______________________________
Versionof installation CD ____________________________________
Camera serial number ______________________________________

TelephoneNumbers

!U.S.
U.S.U.S.
U.S.—calltoll free, 1-800-235-6325, between the hours of 9:00 a.m. and
8:00 p.m.(Eastern Standard Time) Monday through Friday.
!Canada
CanadaCanada
Canada—calltoll free,1-800-465-6325, between the hoursof 9:00 a.m. a nd
8:00 p.m.(Eastern Standard Time) Monday through Friday.
!Europe
EuropeEurope
Europe—callthe Kodak Digital Imaging Support C entre toll free number
associatedwith your location, or the U.K. toll line,
44-0-131-458-6714,between t he hours of 09.00 and 17.00 (GMT/CET)
Monday through Friday.