Troubleshooting

-If the following does not solve your problem, please contact the point of purchase.

 

Symptom

Check this:

Page

 

 

 

 

Power

Power will not turn ON

• Battery level too low

21

Supply

 

• Battery inserted incorrectly

21

 

 

• AC Adaptor attached incorrectly

24

 

 

 

 

 

Power turns OFF right

• Battery level too low

21

 

after turning on

• The battery has reached the end of

 

 

 

its service life.

 

 

 

Fit a new battery

13,20

 

 

• Low ambient temperature

136

 

 

 

 

Shooting

Can’t take a picture

• Power supply not on.

28

the

even if pressing the

• SD Memory Card or Memory Stick’s

 

pictures

shutter button

write protected.

15

 

 

• Pictures taken have reached the

 

 

 

maximum number.

 

 

 

Erase unwanted pictures.

51

 

 

• Set to the Self-Timer mode.

61

 

 

• Flash being charged.

45

 

 

 

 

 

Can’t focus

• Subject not in the center

41

 

 

• Subject hard to focus

41

 

 

• Dirty lens

34

 

 

• Incorrect distance from the subject

36

 

 

 

 

 

LCD monitor display

• LCD brightness adjusted incorrectly

112

 

and images are not

• Finger prints or dirt on the monitor

132

 

clear

 

 

 

 

 

 

 

Doesn’t Flash

• Set to “Flash off” mode

46

 

 

 

 

133

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Konica Minolta KD-420Z user manual Troubleshooting, Symptom Check this