TROUBLESHOOTING Qualified Technicians Only
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PROBLEM | CAUSE(S) | SOLUTIONS |
9. There is soot or fly | The window is being cleaned or ash | Turn down the Room Air Blower or turn off stove before cleaning to |
ash in the house. | pan removed when the stove is operat- | prevent dispersion of ash and soot into the room. |
| ing. |
|
| There is leakage at the joints between | Seal leaks in the exhaust system using high temperature RTV Sili- |
| the Exhaust Blower connection or ex- | cone sealer (silicone should be at room temperature). |
| haust pipe connections. This will be |
|
| evidenced by dust on the impeller of |
|
| the Room Air Blower, and in the heat |
|
| exchanger area. |
|
| For a fireplace insert installation: if the | Pull insert away from fireplace opening. Thoroughly clean the fire- |
| existing fireplace opening was not | place firebox (recommend painting with latex or spray paint to hold |
| thoroughly cleaned and painted before | down the finer particles. Wear a protective mask when painting in |
| the insert was installed, then the Room | enclosed spaces). |
| Air Blower may be picking up the fire- |
|
| place dust, soot or ash and blowing it |
|
| into the house. |
|
| The vacuum cleaner is leaking. | DO NOT use a standard household vacuum or “shop vac” as the |
|
| filters will leak the fine particles of ash. Clean the stove with an ap- |
|
| proved ash vacuum ONLY. |
10. Blinking red | Thermostat circuit in not closed. | If a wall thermostat is not installed, a jumper is required between the |
lights on control |
| 2 thermostat terminals (see page 12). If the jumper is missing con- |
board LED's. |
| tact your authorized Lennox Hearth Products dealer. |
|
| The wall thermostat (if used) is defective or there is a break in the |
|
| connections or thermostat wire. |
|
|
|
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