IfthetasktrayhasnoiconfortheMoHapplication,starttheapplicationasfollows:
1.ClickStart.
2.ClickAllPrograms➙NetWaiting➙NetWaiting.
Iftheiconfortheapplicationisonthetasktray,makesurethatthefunctionisenabledasfollows:
1.Right-clicktheMoHicononthetasktray.
2.SelectSettings.
3.MakesurethatthecheckboxforScreenallincomingcallsandprompttheuserorAcceptall
incomingcallsisselected.
4.ClickOKt oclosethewindow.
Forfurtherinformation,double-clicktheMoHicononthetasktraytoopentheNetwaitingwindow;
thenclickthe?mark.
TheMoHfunctionhasbeentestedandshowntoworkintheUnitedStatesandCanada.Itmaynotwork
correctlyinothercountries.
Note:IfyourcomputerisaWindows7model,clickShowhiddeniconsinthetaskbar.TheMoH
iconisdisplayed.
•Problem:ConnectingtoanISPtakeslongerwhentheFastConnectfunctionisused.Or ,theconnection
speedisslowwhentheFastConnectfunctionisenabled.
Solution:TheFastConnectfunctionremembersthetelephonelineconditionofthepreviouscall.Itworks
newhenyoucallthesametelephonenumberfromthesameplace.Ifyoucallthesametelephonenumber
fromadifferentplace,however,ittakeslongertoconnecttotheline,ortheconnectionspeedisslow.T o
avoidthisproblem,disablethefunctionwhenyoucallthesametelephonenumberfromadifferentplace.
Disablethefunctionasfollows:
ForWindows7andWindowsVista:
1.ClickStart.
2.ClickControlPanel➙HardwareandSound.
3.ClickPhoneandModemOptions.
4.ClicktheModemstab.Thenameofthemodeminstalledinyourcomputerishighlighted.
5.ClickProperties.
6.ClicktheChangesettingsbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,
typethepasswordorprovideconrmation.
7.SelecttheAdvancedtab.
8.Type+PQC=3intheExtrainitializationcommands:eld.
9.ClickOKt oclosethewindow.
ForWindowsXP:
1.ClickStart.
2.ClickControlPanel➙PrintersandOtherHardware.
3.ClickPhoneandModemOptions.
4.ClicktheModemstab.Thenameofthemodeminstalledinyourcomputerishighlighted.
5.ClickProperties.
6.SelecttheAdvancedtab.
7.Type+PQC=3intheExtrainitializationcommands:eld.
8.ClickOKt oclosethewindow.
Chapter10.Troubleshootingcomputerproblems209