![](/images/new-backgrounds/1123722/12372215x1.webp)
Strategy for replacing FRUs for CTO, CMV, and GAV products
Product definition
Dynamic Configure To Order (CTO)
This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, PC Entitlement Warehouse (PEW), eSupport, and the HMM will include these products as the
Custom Model Variant (CMV)
This is a unique configuration that has been negotiated between Lenovo and the customer. A unique
vThe machine type model (MTM) portion of the machine label is the
vThe PEW record is the
veSupport will show both the CTO and CMV machine type models (Example:
vThe HMM will have the
General Announce Variant (GAV)
This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a
FRU Identification for CTO, CMV, and GAV products
There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.
Using PEW
vPEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.
vRemember, All CTO and CMV products are loaded in PEW under the
vPEW can be accessed as follows:
1. Point your browser to
2. Under PEW Home, click Machine Lookup.
3. Under Machine Lookup, click Warranty Information.
2Hardware Maintenance Manual