Users Guide
July
Page
Contents
Loading paper and specialty media
Copying
Customizing copy settings
105
Faxing 111
108
120
125
129
138
150
164
234
252
262
Troubleshooting
266
294
311
Safety info rm ation
Page
Learn in g about the printer
Finding information about the printer
Telephone support
Printer configurations
Basic models
Mail support
Click Technical Support
Selecting a location for the printer
Basic functions of the scanner
Using the ADF
Using the scanner glass
Understanding the ADF and scanner glass
Understanding the printer control panel
Dial Pause Press
Understanding the home screen
ItemDescription
Cartridge
Using the touch-screen buttons
Sample touch screen
Other touch-screen buttons
Selected radio button Cancel Jobs Continue
Features
Installing internal options
Add itional p rinter se t up
Available internal options
Accessing the system board to install internal options
Page
Installing a memory card
Installing a flash memory or firmware card
Page
Installing an Internal Solutions Port
Page
Page
Page
Page
Page
Installing a printer hard disk
Page
Page
Page
Installing a fax card
Page
Attaching cables
Verifying printer setup
Printing a menu settings
Setting up the printer software
Printing a network setup
Installing printer software
For Windows users
Using the World Wide Web
Click Settings Œ Printers
Updating available options in the printer driver
Click Printers and Faxes
Setting up wireless printing
Mac OS X version 10.4 and earlier
Installing the printer on a wireless network Windows
Click Suggested
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Click Wireless Network Attach
Configure the printer for wireless access
Enter the printer information
Configure your computer to use the printer wirelessly
Installing the printer on a wired network
Choose the Default Browser tab Click More Printers
For Windows users
Click AppleTalk
Click Install Printer and Software
For Macintosh users
Windows Vista
Windows XP and earlier
Double-clickPrint Center or Printer Setup Utility
Mac OS X version
Mac OS X version 10.4 and earlier
Click Configure Port
Windows XP
Windows
Click Control Panel
For Mac users
Setting up serial printing
Windows Vista
Windows XP and earlier
Windows XP
Windows
Setting up the printer to fax
Choosing a fax connection
Using an RJ11 adapter
Country/region United Kingdom Italy Ireland Sweden Finland
Norway France Denmark Portugal
Country/region Saudi Arabia Israel United Arab Emirates
Egypt Poland Bulgaria
Czech Republic Russia Belgium
Australia Spain South Africa Turkey
Country/region
Connecting directly to a telephone wall jack in Germany
Connecting to a telephone
Connecting to an answering machine
Page
Connecting to a computer with a modem
Setting the outgoing fax name and number
Click Settings Click Fax Settings Click Analog Fax Setup
Setting the date and time
Turning Daylight Saving Time on
Click Links & Index Click Set Date and Time
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Load in g pape r a nd s p ecialty med ia
Specify a unit of measurement
Loading the standard or optional 250-sheet or 550-sheet tray
Page
ABC
Loading the 2000-sheet tray
Page
ABC
Insert the tray Loading paper and specialty media
Loading the multipurpose feeder
ABC
Loading the envelope feeder
ABC
Page
Linking and unlinking trays
Linking trays
Unlinking trays
Click Settings
Assigning a custom paper type name
Changing a Custom Type x name
Click Custom Names
Paper characteristics
Pap er and specialty m edia g uidelin es
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
Letter Legal Executive Oficio1 Folio1 Statement1
Universal3,4
Envelope DL Envelope Other Envelope
Paper types and weights supported by the printer
Paper types and weights supported by the finisher
Paper
Card stock Envelopes Labels
Finisher Output Expander Bin Mailbox
Copying using the ADF
Cop ying
Making copies
Making a quick copy
Copying using the scanner glass
Copying photos
Copying on specialty media
Making transparencies
Customizing copy settings
Copying to letterhead
Copying from one size to another
Making copies using paper from a selected tray
Copying a document that contains mixed paper sizes
Example 1 Copying to mixed paper sizes
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Example 2 Copying to a single paper size
Touch Copy from, and then touch Mixed Letter/Legal
Adjusting copy quality
Collating copies
Collated
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Touch Separator Sheets
Between Copies Between Jobs Between Pages
Creating a custom job job build
Touch Custom Job
Job interrupt
Placing information on copies
Placing the date and time at the top of each
Placing an overlay message on each
Canceling a copy job
Understanding the copy screens and options
Content
Scale
Darkness
Sides Duplex
Content
Paper Saver
Advanced Imaging
Custom Job
Improving copy quality
Advanced Duplex
Save as Shortcut
104
Setting up the e-mail function
Click E-mail Settings Click Setup E-mail Server
Mailing
Getting ready to e-mail
Configuring the e-mail settings
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
Creating an e-mail shortcut
Sending an e-mail using the touch screen
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Mailing a document
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
108
Canceling an e-mail
Understanding e-mail options
Resolution
Mail Message
Send As
Advanced Options
Sending a fax using the printer control panel
Faxing
Sending a fax
111
Sending a fax using the computer
Creating shortcuts
112
Using shortcuts and the address book
Using fax shortcuts
Using the address book
113
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
114
Sending a fax at a scheduled time
Viewing a fax log
Blocking junk faxes
115
Canceling an outgoing fax
Understanding fax options
116
Click the Block No Name Fax option
117
Improving fax quality
Holding and forwarding faxes
Holding faxes
118
Forwarding a fax
119
Print Print and Forward
Fax Mail
Scanning to an FTP address using the keypad
Scan ning to an FT P a d dress
Scanning to an FTP address
120
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Creating an FTP shortcut using the Embedded Web Server
Click FTP Shortcut Setup
Creating an FTP shortcut using the touch screen
Understanding FTP options
122
123
Improving FTP quality
124
Scan ning to a comp u t er or fla sh d riv e
Scanning to a computer
125
Click Scan Profile
Quick Setup
Scanning to a flash drive
Understanding scan profile options
126
Default Content
Format Type
Compression
Color
Improving scan quality
Advanced Imaging
128
Tips on using letterhead
Prin ting
Printing a document
Printing on specialty media
Tips on using transparencies
Tips on using envelopes
130
Page
Printing confidential and other held jobs
Holding jobs in the printer
132
Printing confidential and other held jobs from Windows
133
Touch Confidential Jobs
Printing from a flash drive
134
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
Printing a directory list
Canceling a print job from the computer
136
Click Control Panel Click Hardware and Sound Click Printers
137
Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Understanding jam numbers and locations
201 paper jams
139
140
Paper jam
141
Touch Continue
Paper jams
142
143
144
145
Staple jams
146
147
148
149
Touch Restart Job
Security Settings Help
Und ersta ndin g print e r men us
Menus list
150
Default Source menu
Paper menu
Paper Size/Type menu
151
152
Tray x Type
MP Feeder Size
153
MP Feeder Type
Envelope Feeder Size
Envelope Feeder Type
154
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Configure MP menu
Envelope Enhance
Substitute Size menu
155
Paper Texture menu
156
Paper Weight menu
157
158
Paper Loading menu
159
Custom Types menu
160
Custom Names menu
Custom Scan Sizes menu
161
Universal Setup menu
Custom Bin Names menu
162
Bin Setup menu
Configure Bins
163
Output Bin
Reports menu
164
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
165
PS SmartSwitch
NPA Mode
166
Network Buffer
Smtp Setup menu
Std Network Setup
Net x Setup
167
Network Reports menu
Network Card menu
168
TCP/IP menu
169
IPv6 menu
170
Wireless menu
AppleTalk menu
171
NetWare menu
LexLink menu
172
Standard USB menu
173
174
USB Buffer
USB With ENA
Parallel x menu
175
Parallel Buffer
Parallel Mode
176
Advanced Status
Protocol
Serial x menu
177
Parallel With ENA
178
Serial Buffer
Serial Protocol
Robust XON
179
Baud
Data Bits Parity
Honor DSR
Panel Logins
Remote Logins
Security menu
Miscellaneous menu
Confidential Print menu
Disk Wiping menu
181
182
Manual Wiping
Automatic Method
Manual Method
Security Audit Log menu
Set Date/Time menu
183
Settings menu
General Settings menu
Enable NTP
184
Quiet Mode
Run Initial setup
185
Eco-Mode
186
Keyboard
Paper Sizes
Scan to PC Port Range
187
Displayed Information
188
189
Location Alarms
Timeouts
190
Print Recovery
191
Copy Settings menu
Factory Defaults
Content
192
193
194
195
196
Overlay
Custom Overlay Allow priority copies
Custom Job scanning
197
Fax Settings menu
Fax Mode Analog Fax Setup menu
198
199
200
Darkness Dial Prefix Dialing Prefix Rules
201
Sharpness Enable Color Fax Scans
202
Auto Convert Color Faxes to Mono Faxes
203
204
Fax Mode Fax Server Setup menu
205
Fax Resolution
206
Primary Smtp Gateway Secondary Smtp Gateway Image Format
Darkness Orientation
Mail Settings menu
Enable Analog Receive
Mail Server Setup
207
208
Format
209
Color
210
Jpeg Quality
Mail images sent as
Mail Bit Depth
211
Sharpness
FTP Settings menu
212
Use cc/bcc
213
214
FTP bit Depth
Base File Name Custom Job Scanning
Scan Settings
Flash Drive menu
215
216
217
Photo Jpeg Quality
218
Scan bit Depth
Print Settings
219
Copies Paper Source
Duplex Binding
220
Up pages/side
Up Border
Up Ordering
Print Settings
Setup menu
221
222
Download Target
Job Accounting
Resource Save
Finishing menu
223
Print All Order
Copies
224
Up pages-side
Quality menu
225
Utilities menu
226
227
PostScript menu
PCL Emul menu
228
Symbol Set
PCL Emulation Settings
229
230
Tray Renumber
Html menu
231
Font Size
Scale
Image menu
XPS menu
232
Help menu
233
List of status and error messages
Und ersta ndin g print e r message s
Disk Full Scan Job Canceled
Close door or insert cartridge
Close finisher side door
Connect xbps
Fax partition inoperative. Contact system administrator
Fax Station Name not set up
Fax Station Number not set up
Flushing buffer
Install bin
Install envelope feeder
Install Tray
Job stored for delayed transmission
No analog phone line connected to modem, fax is disabled
Load src with
Load manual feeder with
Load staples
No answer
No dial tone
Queued for sending
Ready
Reattach envelope feeder
Receive complete
Receiving page n
Remove packaging material, check
Restore Held Jobs?
Remove paper from all bins
Remove paper from bin
Remove paper from standard output bin
Scanner Jam Access Cover Open
Smtp server not set up. Contact system administrator
Some held jobs were not restored
Scan Document Too Long
Insufficient memory to support Resource Save feature
Unsupported USB device, please remove
Unsupported USB hub, please remove
USB/USB
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some Held Jobs were deleted
Ppds font error
Network x software error
Serial option x error
Defective flash detected
Standard network software error
Parallel port x disabled
Serial port x disabled
Standard parallel port disabled
Standard USB port disabled
USB port x disabled
Configuration change, held jobs were not restored
Too many disks installed
Too many flash options installed
Too many trays attached
Incompatible envelope feeder
Incompatible output bin
Routine maintenance needed
Disk full
Unformatted disk
Cartridge low
Scanner Disabled
Scanner Service Error
Service message
Replace all originals if restarting job
Emulation error, load emulation option
251
Cleaning the exterior of the printer
Cleaning the scanner glass
Main taining th e prin t er
252
Adjusting scanner registration
253
Touch Scanner Manual Registration
254
Touch Copy Quick Test
Touch ADF Front or ADF Back
Storing supplies
Conserving supplies
Checking the status of supplies
Checking the status of supplies from a network computer
Ordering supplies
Ordering print cartridges
256
For the US and Canada
Ordering a maintenance kit
257
For Latin America
Ordering an ADF maintenance kit
Ordering a fuser
Ordering a transfer roller
Ordering charge rolls
Ordering ADF replacement parts
Recycling Lexmark products
Moving the printer
Ordering staple cartridges
Setting the printer up in a new location
Moving the printer to another location
260
Shipping the printer
261
Setting up e-mail alerts
Adm inistra tiv e support
Checking the device status
262
Adjusting the brightness of the display
Touch Settings Touch General Settings
Viewing reports
263
Adjusting Power Saver
Restoring the factory default settings
Using the Embedded Web Server
Using the printer control panel
265
Solving basic printer problems
Solving printing problems
Error message about reading USB drive appears
Troublesho oting
Jobs do not print
Confidential and other held jobs do not print
267
Job takes longer than expected to print
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
268
Tray linking does not work
Large jobs do not collate
Unexpected page breaks occur
269
Solving copy problems
Copier does not respond
Scanner unit does not close
Poor copy quality
271
Solving scanner problems
Partial document or photo copies
Checking an unresponsive scanner
Scan was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Partial document or photo scans
273
Solving fax problems
Cannot scan from a computer
Caller ID is not shown
Cannot send or receive a fax
275
Temporarily Disable Call Waiting
Check the Ring Count Delay Settings
Can send but not receive faxes
276
Can receive but not send faxes
Received fax has poor print quality
277
Solving option problems
Paper trays
278
Sheet tray
Envelope feeder
279
Internal Solutions Port
Output options
Flash memory card
Hard disk with adapter
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
That jammed does not reprint after you clear the jam
Solving print quality problems
Isolating print quality problems
Blank pages
282
Characters have jagged or uneven edges
Clipped images
Ghost images
283
Check the Toner Darkness Setting
Gray background
Incorrect margins
284
Paper curl
Print irregularities
285
Paper has Absorbed Moisture DUE to High Humidity
Repeating defects
286
Fuser MAY be Worn or Defective
Repeating Marks Occur Evenly Down
Skewed print
Solid black or white streaks
287
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too light
288
Toner is LOW
Print is too dark
289
Solid color pages
Streaked vertical lines
290
Toner fog or background shading appears on
Toner rubs off
291
Embedded Web Server does not open
Toner specks
Transparency print quality is poor
292
Contacting Customer Support
293
Edition notice
294
Lexmark International, Inc. All rights reserved
Trademarks
295
Exposure to radio frequency radiation
Industry Canada notices
296
Radio interference notice
297
Industry Canada Canada
European Community EC directives conformity
298
India emissions notice
Noise emission levels
299
Temperature information
300
301
302
Using this product in Switzerland
South Africa telecommunications notice
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Power consumption
Laser notice
Laser advisory label
304
Statement of Limited Warranty
305
Limited warranty
306
307
Limitation of liability
308
309
310
Microsoft Corporation Notices
Symbols
Index
Numerics
311
Creating shortcuts using the touch screen
312
313
Fax screen Advanced options 117 options 116
314
315
316
Remove 243 Unsupported USB hub, please
Copying using 93 Scanner Jam Access Cover Open
317
318
Diamonds