Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to
access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
The following table lists the jams that can occur and the location of each jam:
1
2
3
4
5
6,7,8
1
2
3
4
9
9
Jam numbers Area
1200–202 Printer
2230–239 Duplex unit
3240–249 Paper tray
4250 Multipurpose feeder
5260 Envelope feeder
6270–279 Optional output bin
7280–282 Finisher
8283 Stapler
9290–294 ADF cover
200 and 201 paper jams
1Touch Status/Supplies to identify the location of the jam.
2Lower the multipurpose feeder door.
Clearing jams
139